In‑Room Dining Supervisor: Elevate Guest Experience

21c Museum Hotels; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury hotel in Cape Town seeks a Supervisor dedicated to ensuring excellent guest service. The ideal candidate will lead the In-Room dining team, ensuring compliance with standards and policies while providing a warm and personal experience for guests. Responsibilities include training staff, handling guest inquiries, and promoting teamwork. Strong leadership and communication skills, along with a comprehensive knowledge of food service standards, are essential. Join us to deliver exceptional hospitality.

Qualifications

• Strong leadership qualities to guide a team in food and beverage service.
• Excellent communication skills to interact effectively with guests and colleagues.
• Knowledgeable about food menus, service standards, and cashiering procedures.

Responsibilities

• Ensure compliance with hotel policies and service standards.
• Lead and motivate the In-Room dining team to provide excellent guest service.
• Attend training sessions and stay updated on menu and service changes.

Job description

A luxury hotel in Cape Town seeks a Supervisor dedicated to ensuring excellent guest service. The ideal candidate will lead the In-Room dining team, ensuring compliance with standards and policies while providing a warm and personal experience for guests. Responsibilities include training staff, handling guest inquiries, and promoting teamwork. Strong leadership and communication skills, along with a comprehensive knowledge of food service standards, are essential. Join us to deliver exceptional hospitality.