IFS - Associate - FSSC Shared Services

PwC Careers Africa; Mbombela; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading financial services firm in Mbombela is seeking an Associate to manage accounts receivable, verify transactions, and assist with client queries. Ideal candidates will have a relevant degree and at least 3 years of experience in a professional environment. Strong communication and analytical skills are essential. This role offers a dynamic team-oriented environment with opportunities for professional growth.

Qualifications

• Minimum of 3 years’ cognate experience in a professional services environment.
• Experience working in a shared service environment is advantageous.

Responsibilities

• Support the Africa Accounts Receivable Lead by verifying and posting receipts.
• Manage daily extraction of bank transactions.
• Address client account queries with managers and partners.

Skills

Verbal communication skills

Problem solving

Analytical skills

Knowledge of accounting principles

Customer service orientation

Education

First degree in Accounting, Finance, Economics or related discipline

Tools

Accounting software

Microsoft Office programs

Job description

Management Level Associate

Job Description & Summary

At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimise their financial performance and make informed business decisions. These individuals handle financial analysis, budgeting, forecasting, and risk management.

In financial operations at PwC, you will focus on managing financial processes and confirming compliance with regulations. You will handle tasks such as financial reporting, budgeting, and risk management.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast‑paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the firm’s code of conduct and independence requirements.

Purpose of Job

To support the Africa Accounts Receivable Lead to secure PwC revenue by verifying and posting receipts and resolving discrepancies.

Role Description

Debtors

• Daily extraction of bank transactions and weekly Oracle receipt uploads for Nelspruit and Witbank office accounts.
• Daily update of receipt that was received in the JHB bank account for both Nelspruit & Witbank office.
• Weekly receipt allocations for the Nelspruit office’s bank account in Microsoft Sheet.
• Contact clients with outstanding accounts in Nelspruit and selected clients in Witbank.
• Monthly sending of statements.
• Send invoices as / when they are generated.
• Address client account queries with the managers and partners.

Managers/partner assistance

• Upon request - Assist managers/partners by providing them with a customer statement, detailed ledger or copy of an invoice.
• Upon request – Request invoice/s for secretarial services (CIPC invoices).
• Upon request – Request invoice/s for audit services rendered.
• Upon request – Perform a reconciliation on audit client invoices (invoices requested vs billing sheet).
• Upon request – Request credit notes.

Office responsibilities

• Responsible for petty cash: summarise expenses and log a request on SNOW for petty cash top‑up when needed.
• Health & Safety representative.
• Oversee company vehicle management, including scheduling services, renewing licences, and handling insurance claims.
• Complete assigned ServiceNow tickets daily.

Key Competencies and Attributes

Knowledge, skills and abilities

• Strong verbal and written communication skills.
• Solid computer skills and the ability to use accounting software and applications, as well as Microsoft Office programs.
• Work well in a team‑oriented environment.
• Excellent communication, problem solving, and analytical skills.
• Strong understanding of fundamental accounting principles, fair credit practices and collection regulations.
• Good knowledge of accounts receivable, accounting administration and procedures.
• Good customer service orientation and negotiation skills.

Qualification & Experience

• Minimum of 3 years’ cognate experience in a professional services environment.
• Minimum of a first degree in Accounting, Finance, Economics or any related discipline.
• Experience working in a shared service environment is advantageous.

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

November 28, 2025