Hybrid Income Recovery Officer — Social Housing

The Construction Index Ltd; East London; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

An organization in housing management is seeking a Temporary Accommodation Income Officer to manage rent accounts and support residents in sustaining their tenancies. The ideal candidate should have social housing experience and be adept at engaging with residents to maximize their income. Responsibilities include legal representation in possession proceedings and maintaining accurate records related to arrears recovery. This role offers a competitive hourly rate and a hybrid work environment.

Qualifications

• Experience in managing rent accounts and supporting residents.
• Proactive engagement with residents through various communication methods.

Responsibilities

• Manage a caseload of rent accounts, maximizing rental income.
• Engage with residents via phone, home visits, and interviews.
• Support residents to prevent financial exclusion.
• Represent the organization in legal proceedings.
• Maintain accurate records of arrears recovery actions.

Job description

An organization in housing management is seeking a Temporary Accommodation Income Officer to manage rent accounts and support residents in sustaining their tenancies. The ideal candidate should have social housing experience and be adept at engaging with residents to maximize their income. Responsibilities include legal representation in possession proceedings and maintaining accurate records related to arrears recovery. This role offers a competitive hourly rate and a hybrid work environment.