Human Resources Admin Assistant

Pick N Pay Stores Limited; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retailer in South Africa is seeking a Human Resources Admin Assistant to provide HR administrative support for Omnichannel. This role requires 2-3 years of HR administration experience in a retail or Omnichannel environment. Key responsibilities include managing employee records, supporting recruitment processes, and ensuring compliance with labor laws. The ideal candidate should possess a relevant HR qualification and proficiency in HR systems like SAP and Workday. The position offers the opportunity to thrive in a fast-paced environment. Application deadline is December 22.

Qualifications

• 2-3 years in HR administration, preferably in retail or Omnichannel environment.
• Relevant tertiary qualification - HR Degree or Diploma.

Responsibilities

• Provide HR administrative support to the HRBP for Omnichannel.
• Manage employee records, contracts, and HRIS updates.
• Support recruitment for online and store roles.
• Administer benefits and claims while ensuring compliance.

Skills

Attention to detail

Ability to manage multiple priorities

Excellent communication

Proficiency in HR systems

Education

HR Degree or Diploma

Tools

SAP

Workday

MS Office

Job description

Job Title

Human Resources Admin Assistant

Job Location

Western Cape, Cape Town. Deadline: December 22.

Job Overview

Provide HR administrative support to the HRBP for Omnichannel, ensuring smooth HR operations across online teams and store operations (covering multiple regions). The role requires a strong understanding of both corporate HR functions and store-level HR practices and the ability to thrive in a fast-paced, high-pressure environment.

Knowledge

Strong understanding of both corporate HR functions and store operations HR practices.

Experience

2–3 years in HR administration, preferably in a retail or Omnichannel environment. This is not a learning opportunity for a graduate – an experienced administrator is required.

Skills

• Attention to detail
• Ability to manage multiple priorities
• Excellent communication
• Proficiency in HR systems

Qualification

Relevant tertiary qualification – HR Degree or Diploma.

Systems

SAP and Workday; must be proficient in MS Office tools with intermediate experience in Excel.

HR Administration

• Manage employee records, contracts, and HRIS updates for online and store teams.
• Process documentation for transfers, promotions, and terminations.
• Coordinate payroll inputs (overtime, allowances) for both environments.
• Assist with employee death claims (Safrican).
• Assist with confirmation of employment letters.

Recruitment & Onboarding

• Support recruitment for online and store roles, including scheduling interviews and preparing offers.
• Liaise with the Talent Team to move the recruitment process along.
• Administer assessments and MIE background checks.
• Conduct first-round interviews with line managers.
• Facilitate onboarding and induction programs.

Benefits & Compliance

• Administer benefits and claims (medical aid, pension) and ensure compliance with labor laws and company policies.
• Assist with audits and maintain confidentiality of employee data.

Employee Support

• Act as first point of contact for HR queries from online and store teams.
• Support performance management processes and employee relations initiatives.

Reporting & Coordination

• Prepare HR reports for Omnichannel leadership.
• Liaise with regional store HR contacts to ensure alignment on processes.

Learning & Development

• Assist with the compilation of the Workplace Skills Plan.
• Send training reminders and monitor attendance.

Graduate Support

• Provide first-line HR admin support to two graduates.
• Coach and train graduates on relevant HR admin processes.

Uniform Coordination

• Coordinate uniform orders for in-store ASAP employees.

Competencies

• Technical: HRIS, payroll basics, compliance knowledge.
• Interpersonal: Relationship building across diverse teams; team player is essential.
• Personal: Confidentiality, adaptability, resilience, tenacity, fast learner, ability to work under pressure in a stressful environment.

End Date

December 22