Human Resource Business Partner

Fundwell; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A financial technology platform is seeking a strategic Human Resource Business Partner in Cape Town. In this role, you will collaborate with sales leaders to develop a high-performing culture while coaching managers and resolving workplace conflicts. The ideal candidate will have over 6 years of HR experience in fast-paced environments, particularly within sales organizations. This position is key to ensuring team success and retention, making you a crucial part of our growth as we expand operations.

Qualifications

• 6+ years in HR roles with experience in sales environments.
• Track record in fast-paced, high-growth companies.
• Experience coaching sales managers through performance issues.

Responsibilities

• Partner with sales leadership on team structure and development.
• Advise on performance issues and coaching strategies.
• Own retention strategy for the sales team.

Skills

Coaching sales managers

Performance management

Conflict resolution

Data analysis

Team building

Job description

Fundwell is a financial technology platform revolutionizing the way businesses access capital. Traditional business financing often involves complex processes, hidden fees, and lengthy approval times. We're changing that and fast. Leveraging our proprietary technology, deep industry expertise, and ethical-first approach, we deliver quick, transparent, and tailored funding solutions to small and medium-sized businesses nationwide. Today, our platform is expanding beyond financing into receivables, payables, and embedded payments, giving businesses greater control over their cash flow.

Our Cape Town office has doubled in size over the past year and is home to our growing sales organization. We're looking for a strategic Human Resource Business Partner to be on the ground in Cape Town, partnering with our sales leaders and team to build a high-performing, sustainable culture as we continue to scale.

You'll be working directly with our sales leadership team to solve real challenges: helping new sales managers learn to lead for the first time, coaching reps through performance plateaus, resolving conflicts before they impact team dynamics, and ensuring our fast-paced sales environment remains energizing rather than exhausting.

How You’ll Make An Impact

• Partner closely with our Cape Town sales leadership on team structure, career development, and capacity planning

• Advise sales managers on performance issues, pipeline concerns, and how to coach reps effectively

• Help first-time managers transition from being top individual contributors to leading teams

• Build performance management processes that work for a sales environment—focused on metrics that matter, not bureaucracy

• Partner with managers to identify patterns in rep performance and create targeted improvement plans

• Create programs that celebrate wins and help the team learn from losses

• Own retention strategy for the Cape Town office

• Handle employee concerns, complaints, and workplace issues with speed and good judgment

• Mediate conflicts between reps, between reps and managers, and cross-functional tensions with other departments

• Build trust with the team so they feel heard and supported

What We're Looking For

Experience

• 6+ years in people/HR roles with significant experience supporting sales organizations

• Track record of working in high-growth, fast-paced environments

• Experience coaching sales managers and working through sales-specific performance challenges

• Background in tech, fintech, or B2B sales environments strongly preferred

• You can coach a sales manager through a difficult conversation about a rep missing quota

• You give direct, honest advice to leaders and know when to push back

• You balance empathy for people with accountability to results

• Ability to work with high-performing, competitive personalities

• Data-oriented approach to understanding performance patterns

• Excellent judgment on sensitive situations—compensation disputes, performance issues, interpersonal conflicts

• Comfort operating with autonomy while staying connected to global leadership