HR Administrator

Palesa Mbali Group; East London; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent hospitality group in East London is looking for an HR Administrator to provide comprehensive administrative support to the Human Resources function. The role involves maintaining employee records, coordinating recruitment and onboarding, and ensuring compliance with South African labour legislation. Ideal candidates should possess a Diploma in Human Resources with 3–5 years of HR administration experience, particularly in the hospitality industry. Excellent organizational and communication skills are essential for this position.

Qualifications

• 3–5 years’ HR administration experience, especially in hospitality, retail or restaurant industry.
• Knowledge of South African labour laws and HR compliance requirements.

Responsibilities

• Provide end-to-end administrative support to HR function.
• Maintain and update employee records and coordinate recruitment.
• Support employee relations and ensure compliance with labour legislation.

Skills

Attention to detail

Organizational skills

Communication skills

Problem-solving ability

Proficiency in MS Office

Education

Diploma/Degree in Human Resources

Job description

Role Overview

The HR Administrator will provide end-to-end administrative support to the Human Resources function. This includes maintaining accurate employee records, coordinating recruitment and onboarding, supporting employee relations, ensuring compliance with labour legislation, and assisting with HR reporting and projects.

The role requires excellent organizational skills, attention to detail, and the ability to manage high volumes of information while working closely with both employees and management.

Key Responsibilities

• HR Administration
  • Maintain and update employee records (contracts, personal information, leave balances, disciplinary history).
  • Support recruitment processes: placing job adverts, scheduling interviews, conducting reference checks, preparing offer letters, and contracts.
  • Coordinate onboarding and induction of new employees, ensuring compliance with company policies.
  • Administer benefits and ensure accurate record-keeping.
  • Prepare HR reports (headcount, absenteeism, staff turnover, overtime trends) for management.
  • Support training and skills development initiatives, including WSP/ATR submissions.
• Employee Relations
  • Assist with disciplinary processes: issuing warnings, scheduling hearings, preparing documentation.
  • Act as a point of contact for employees regarding HR policies, procedures and labour law requirements.
  • Support conflict resolution and elevate employee relations issues when necessary.
• Compliance & Governance
  • Ensure compliance with company policies, HR standards and South African labour legislation.
  • Assist with Employment Equity, Skills Development and other statutory reporting requirements.
  • Keep HR filing systems (electronic and physical) updated and audit‑ready.
• General HR Support
  • Provide guidance to restaurant managers on HR processes.
  • Assist with exit processes (resignations, terminations, exit interviews).
  • Support HR projects and ad‑hoc requests as required by management.

Education and Experience

• Diploma/Degree in Human Resources or related field advantageous.
• 3–5 years’ HR administration experience (experience in hospitality, retail or restaurant industry advantageous).

Competencies

• High attention to detail and accuracy in record‑keeping.
• Strong organisational skills to manage multiple deadlines and staff files.
• Excellent communication and interpersonal skills for liaising with employees at all levels.
• Problem‑solving ability to address employee queries and support managers.
• Proficiency in MS Office (Word, Excel, Outlook).
• Knowledge of South African labour laws and HR compliance requirements.