Housekeepers wanted

Interport Global Logistics; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury hotel in Gauteng is seeking an experienced Hotel Receptionist to be the first point of contact for guests, ensuring exceptional service and a welcoming atmosphere. Responsibilities include managing check-ins and check-outs, handling inquiries, and collaborating with departments to enhance guest experiences. Candidates should have a High School Diploma and strong communication skills. This full-time position offers a monthly salary of R9500 - R11500, alongside other benefits.

Qualifications

• Previous experience in a similar role is preferred.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of a second language is a plus.

Responsibilities

• Greet and welcome guests in a friendly manner.
• Check-in and check-out guests efficiently.
• Handle guest complaints and resolve issues promptly.
• Process payments and maintain accurate records.

Skills

Excellent communication skills

Customer service skills

Multitasking ability

Problem-solving skills

Attention to detail

Fluency in English

Proficiency in Microsoft Office

Education

High School Diploma or equivalent

Tools

Reservation systems

Job description

Job Title

Hotel Receptionist

Location: Pretoria, Gauteng, South Africa

Contact

Please WhatsApp on and speak to Mrs Keen for further assistance.

Company Overview

Sunset Group of Hotels is a luxury hotel located in Gauteng. Our hotels offer a unique and unforgettable experience for our guests combining modern amenities with traditional hospitality. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Hotel Receptionist.

Job Description

As a Hotel Receptionist you will be the first point of contact for our guests and will play a crucial role in creating a positive and welcoming atmosphere. Your main responsibility will be to ensure that all guests receive exceptional service from the moment they arrive until they depart. This is a full-time permanent position with a competitive salary and benefits package.

Key Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and respond to emails and messages in a timely manner
• Provide information about hotel services facilities and local attractions
• Handle guest complaints and resolve issues promptly
• Maintain a clean and tidy reception area
• Process payments and maintain accurate records of all transactions
• Collaborate with other hotel departments to ensure a smooth and seamless guest experience
• Assist with reservations and room assignments
• Handle guest requests and inquiries with a positive attitude and sense of urgency
• Ensure compliance with hotel policies and procedures
• Attend to any other duties assigned by the Front Office Manager or General Manager

Qualifications

• High School Diploma or equivalent
• Previous experience in a similar role is preferred
• Excellent communication and customer service skills
• Proficient in Microsoft Office and reservation systems
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and problem-solving skills
• Fluent in English both verbal and written
• Knowledge of a second language is a plus

If you are a friendly outgoing and organized individual with a passion for hospitality we would love to hear from you. Join our team at Ignasio and be part of creating unforgettable experiences for our guests.

Apply now!

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 9500 - 11500