Hotel Receptionist

Cashbuild Limited; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading hospitality company is seeking a Hotel Receptionist in Gauteng, South Africa. This full-time position requires someone with strong customer service skills and a high level of spoken and written English. Responsibilities include managing guest check-ins/outs, providing quality customer service, and handling reservations. Applicants with previous experience in hospitality are encouraged to apply. Join a dynamic team committed to excellent guest experiences.

Qualifications

• Experience managing customer relations face-to-face and via phone.
• High level of spoken and written English.
• Proven experience in hospitality reception and admin or a similar customer-facing role is advantageous.

Responsibilities

• Welcome, assist and direct guests in a friendly and polite manner.
• Provide high quality customer service at all times.
• Check guests in/out and take payments.
• Manage telephones, emails and reservations professionally.

Skills

Customer service skills

High level of spoken and written English

Experience managing customer relations

Cash handling

Entry Level Sales

Hospital Management

Corporate Finance

Lead Generation

Tools

Opera software

Job description

Hotel Receptionist – Cashbuild Limited, Edenvale, Gauteng, South Africa

Responsibilities

• Welcome, assist and direct guests correctly in a friendly and polite manner
• Provide high quality customer service at all times
• Check guests in/out and take payments
• Manage telephones, emails and reservations promptly and professionally
• Ensure all correspondence is recorded and filed accurately
• Ensure all bookings are guaranteed and no‑show or late cancellation charges are applied where appropriate
• Review guest special requests and ensure they are met or exceeded
• Handle problems that arise in an effective professional manner
• Work with all hotel departments to ensure guest expectations are met or exceeded
• For more information, call or WhatsApp our Recruitment Agency Team

Qualifications – Essential

• Experience managing customer relations face‑to‑face and via phone
• High level of spoken and written English
• Customer service skills (face‑to‑face, telephone, email, etc.)

Qualifications – Desirable

• Proven experience in hospitality reception and admin or a similar customer‑facing role
• Cash handling
• Familiarity with Opera software

Key Skills

• Entry Level Sales
• Hospital Management
• Corporate Finance
• Jni
• Lead Generation

Employment Type: Full Time

Experience: years

Vacancy: 1