Hotel General Manager

Isisekelo Recruitment; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hotel recruitment agency seeks a General Manager to oversee all daily operations in Cape Town. The ideal candidate will guarantee outstanding guest experiences, manage hotel services, and handle budget and revenue concerns. Experience in hospitality, attention to detail, and the ability to work shifts are essential for this role.

Qualifications

• Years of experience in hospitality required.
• Must be able to work shifts, weekends, and public holidays.
• PMS and reservations experience needed.
• Extensive knowledge of OTAs and tour operators.

Responsibilities

• Oversee all daily hotel operations to ensure guest satisfaction.
• Manage guest relations, reservations, and front desk services.
• Handle budget management and revenue management.

Skills

Attention to detail

Strong organizational skills

Ability to work in a fast-paced environment

Job description

Responsibilities

Join a high-end boutique hotel as General Manager – you will be in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience.

Responsible for all hotel services and daily operations including guest relations, arrivals/departures, reservations, front desk, housekeeping, maintenance, revenue management, budget management, team building, employee development and HR (Recruiting, salaries, staff contracts & documents).

Qualifications

• Minimum requirements: years' experience in hospitality.
• Must be able to work shifts / weekends / public holidays.
• PMS & reservations experience.
• Extensive knowledge of OTAs, tour operators, etc.
• Attention to detail & strong organizational skills.
• Proven track record working in a fast-paced environment.
• Own transport.