Hospitality Contract Manager: Lead Cleaning Ops & Guest Experience

Meondoholdings; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality company is seeking a Contract Manager to oversee daily cleaning operations in Durban. This role focuses on ensuring guest satisfaction through effective staff management, financial management, and maintaining health and safety standards. The ideal candidate will have a minimum of 3 years' management experience in the hospitality or cleaning sector, strong communication skills, and a passion for motivating teams. This position is crucial for maintaining high service quality at the venue and enhancing guest experiences.

Qualifications

• At least 3 years of management experience in hospitality or cleaning industry.
• Some maintenance and/or handyman experience.
• Strong organizational and multitasking abilities.

Responsibilities

• Manage daily cleaning operations of venue focusing on guest satisfaction.
• Oversee inventory, budgets, and site compliance.
• Handle complaints and maintain high service standards.

Skills

Leadership

Problem-solving

Communication

Organization

Interpersonal skills

Time management

Job description

A hospitality company is seeking a Contract Manager to oversee daily cleaning operations in Durban. This role focuses on ensuring guest satisfaction through effective staff management, financial management, and maintaining health and safety standards. The ideal candidate will have a minimum of 3 years' management experience in the hospitality or cleaning sector, strong communication skills, and a passion for motivating teams. This position is crucial for maintaining high service quality at the venue and enhancing guest experiences.