High-Energy Telesales & Customer Service Specialist (Outbound)

The Legends Agency; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable recruiting agency seeks a Customer Service & Sales Specialist for outbound telesales in Cape Town. The ideal candidate has 2 to 3 years of experience in a high-volume sales environment, with a proven ability to close sales and engage customers effectively. Responsibilities include driving revenue through proactive calling and resolving inquiries. The role requires proficiency in Microsoft Office and CRM systems, high energy levels, and strong attention to detail, ensuring accurate data management and customer service excellence.

Qualifications

• 2 to 3 years of experience in high-volume outbound telesales.
• Proven ability to close sales and exceed targets.
• Strong attention to data capture and customer records.

Responsibilities

• Conduct outbound calls to maximize sales.
• Maintain a clean and updated sales database.
• Prepare and issue professional quotations for clients.

Skills

Outbound telesales experience

Customer service skills

Proficiency in Microsoft Office

Resilience under pressure

Attention to detail

Education

Grade 12 (Matric)

Certificates in CRM systems or selling skills

Tools

Navision

CRM systems

Job description

A reputable recruiting agency seeks a Customer Service & Sales Specialist for outbound telesales in Cape Town. The ideal candidate has 2 to 3 years of experience in a high-volume sales environment, with a proven ability to close sales and engage customers effectively. Responsibilities include driving revenue through proactive calling and resolving inquiries. The role requires proficiency in Microsoft Office and CRM systems, high energy levels, and strong attention to detail, ensuring accurate data management and customer service excellence.