Healthcare Client Relations Specialist

Ampath; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading healthcare organization is seeking a Customer Relationship Officer in Durban to create exceptional experiences for clients. This role involves managing inquiries, resolving issues, and supporting operational improvements. Ideal candidates will have a degree in Health or Business Administration, a valid driver’s license, and 2 to 4 years of experience in healthcare settings. Proficiency in Microsoft Office and strong interpersonal skills are essential. Join us to make a meaningful impact in the healthcare journey of many.

Qualifications

• 2 to 4 years of experience in healthcare, pathology, or patient service environments.
• Valid South African driver’s license (Code 08 EB) for client site travel.
• Understanding of pathology workflows and South African healthcare regulations.

Responsibilities

• Manage client enquiries and resolve service issues.
• Visit client sites to support operational improvements.
• Build strong relationships with healthcare providers and clients.

Skills

Attention to detail

Interpersonal skills

Communication

Problem-solving

Proficiency in Microsoft Office

Education

Diploma or Bachelor’s degree in Health Administration or Business Administration

Job description

A leading healthcare organization is seeking a Customer Relationship Officer in Durban to create exceptional experiences for clients. This role involves managing inquiries, resolving issues, and supporting operational improvements. Ideal candidates will have a degree in Health or Business Administration, a valid driver’s license, and 2 to 4 years of experience in healthcare settings. Proficiency in Microsoft Office and strong interpersonal skills are essential. Join us to make a meaningful impact in the healthcare journey of many.