Head of Temporary Employment Services (Labour Broking)

Aj Personnel; Pretoria; On-site; ZAR 900 000 - 1 200 000; Full time

Job summary

A leading staffing solutions provider is looking for an experienced senior leader to oversee their Temporary Employment Services division in Pretoria, South Africa. The successful candidate will drive national growth strategies, manage regional teams, and ensure excellent client satisfaction while adhering to South African labour laws. Ideal candidates should have 5+ years in a senior leadership role in labour broking and demonstrated success in managing large client accounts.

Qualifications

• 5+ years in senior leadership or divisional management role.
• Experience in Temporary Employment Services / Labour Broking.
• Ability to drive client satisfaction and achieve operational targets.

Responsibilities

• Develop and execute a national growth strategy for the TES division.
• Oversee and guide Regional Managers ensuring service excellence.
• Drive profitability and growth targets for the division.

Skills

Leadership

Sales and client relationship management

Project management

Understanding of South African labour legislation

Education

Bachelors Degree in Business Management or related field

Job description

Minimum Requirements:

• Bachelors Degree in Business Management, Human Resources, Industrial Relations, Law, or a related field will be advantageous
• Years of progressive experience with at least 5 years in a senior leadership or divisional management role
• Years of experience in the Temporary Employment Services / Labour Broking industry
• Proven experience managing a large-scale workforce

Experience in managing large volumes of semi‑skilled / unskilled labour, specifically within the construction sector

Demonstrated success in sales, client relationship management, and business development across multiple industries

Proven track record of managing and leading multi‑regional teams across a national footprint

Deep understanding of South African labour legislation (LRA, BCEA, EE Act, etc.) & best practices in HR and Industrial Relations

Ability to drive client satisfaction, manage complex contracts, and achieve operational targets including headcount, gross margin, and debtor control

Project management experience is advantageous

Strategic thinker with the ability to contribute at an Executive Committee level

Exposure to Clients in key national sectors, including mining, energy (e.g., Eskom), construction, and industrial services

Passion for transformation, economic inclusion, and delivering measurable impact through people

Willingness to travel nationally and lead a geographically dispersed team

Direct reporting experience to the Divisional CEO

Responsibilities

Develop and execute a national growth strategy for the TES division, aligning with companys overall objectives and growth aspirations focusing on Client acquisition, revenue generation, and market penetration

Oversee and guide Regional Managers across provinces, ensuring excellence in service delivery, profitability, and Client satisfaction

Formulate and execute strategies for the expansion of the division into new, more skilled blue‑collar labour segments (e.g., Electricians, Fitters, Boilermakers), leveraging existing Client relationships and identifying new market opportunities

Oversee the operational lifecycle of temporary placements, from Client acquisition support to contract completion for both current and future service lines

Drive profitability and growth targets for the division

Responsible for key performance indicators including overall headcount management, gross margin achievement and control, and effective management of debtors

Leverage extensive industry networks to expand companys Client base across blue‑collar and white‑collar segments, including sectors such as mining, construction, energy, manufacturing, and logistics

Champion Client satisfaction, ensuring all service level agreements (SLAs) and contractual obligations are met or exceeded

Build scalable solutions to address Clients workforce challenges, supported by compliant, ethical labour broking practices

Ensure efficient and compliant execution of all temporary employment contracts through the regional management team, with a focus on high‑volume semi‑skilled / unskilled placements

Develop and implement best practices for operational processes, resource allocation, and quality control

Monitor key performance indicators (KPIs) to track divisional performance and identify areas for improvement

Provide strong leadership, mentorship, and guidance to 6 Regional Managers, fostering their professional growth and ensuring high performance across the regions

Ensure strict adherence to all relevant labour legislation, including the Labour Relations Act, Basic Conditions of Employment Act, and other industry‑specific regulations

Provide strategic guidance on complex IR matters, collaborating with the HR / IR teams to mitigate risks

Oversee workforce management practices, including recruitment, on‑boarding, performance management, and disciplinary processes for the semi‑skilled / unskilled workforce

Oversee specific Client projects, ensuring delivery on time and within scope

Ensure all divisional activities are in full compliance with company policies, industry standards, and statutory requirements

Identify, assess, and mitigate operational, contractual, and HR / IR risks within the division

Ensure alignment with South African labour legislation, TES regulations, and Group governance frameworks