Head of Operations & Commercial Growth (Hybrid)

The Marketing Agency; Johannesburg; Hybrid; ZAR 500 000 - 600 000; Full time

Job summary

A leading creative marketing agency is seeking a Head of Operations & Commercial based in Johannesburg. The role involves overseeing commercial performance, operational efficiency, and team leadership. Candidates should possess a minimum of 5 years' experience in a marketing or creative field, ideally with luxury brands. Key responsibilities include managing client budgets, strengthening key relationships, and implementing efficient systems. This hybrid position offers competitive salary and growth opportunities.

Benefits

Competitive salary based on experience

Profit share

Commission on new clients

21 days annual leave

Employee discounts across client brands

Qualifications

• Minimum 5 years' experience in a marketing or creative role.
• Experience with luxury and cosmetics brands is a big plus.
• Proven operational leadership experience.
• Experience in driving commercial growth and overseeing P&L components.
• Johannesburg-based and willing to travel.

Responsibilities

• Oversee revenue, margins, forecasting, and profitability.
• Manage client campaign budgets end-to-end.
• Strengthen top-tier client relationships.
• Build and optimize agency-wide systems and processes.
• Lead the full team across disciplines.

Skills

Commercial oversight

Operational leadership

Client relationship management

Team leadership

Education

Degree in Business, Marketing, or related field

MBA or advanced business qualification

Job description

A leading creative marketing agency is seeking a Head of Operations & Commercial based in Johannesburg. The role involves overseeing commercial performance, operational efficiency, and team leadership. Candidates should possess a minimum of 5 years' experience in a marketing or creative field, ideally with luxury brands. Key responsibilities include managing client budgets, strengthening key relationships, and implementing efficient systems. This hybrid position offers competitive salary and growth opportunities.