Head of Business Support North West Fire Control

National Fire Chiefs Council Limited.; Noordwes; On-site; ZAR 1 197 000 - 1 332 000; Full time

Job summary

A governmental organization in South Africa seeks a Head of Business Support to lead administrative, information, and business support functions. Key responsibilities include providing strategic leadership, ensuring compliance with laws, and overseeing HR and financial management. The ideal candidate will possess expertise in governance and a strategic mindset. This position offers a competitive salary, generous benefits, and a commitment to employee well-being.

Benefits

Generous pension scheme

29 days annual leave

Employee Assistance Programme

Free uniform

Enhanced Family Leave

Work environment focused on community

Qualifications

• Proven experience in a strategic leadership role within business support services.
• Strong understanding of HR processes and governance.
• Ability to manage budgets and resources effectively.

Responsibilities

• Provide strategic leadership across business support services.
• Act as Company Secretary ensuring compliance.
• Lead and manage the Reception Team and Information and Data Manager.
• Oversee procurement, payroll, and budget planning.

Skills

Strategic leadership

HR and governance knowledge

Budget planning

Employment law advice

Data management

Job description

Head of Business Support – North West Fire Control

North West Fire Control (NWFC) is seeking a dynamic and strategic leader to join our company leadership team as Head of Business Support. This pivotal role offers the opportunity to shape and lead the administrative, information, and business support functions that underpin the effective delivery of our vital emergency services.

About the Role

• Provide strategic leadership across business support services, including HR, governance, data management, reception, and physical security.
• Act as Company Secretary, ensuring compliance with the Companies Act 2006 and NWFC’s Articles of Association.
• Lead and manage the Reception Team and the Information and Data Manager.
• Oversee procurement, payroll, and budget planning for business support services.
• Support managers with HR processes, investigations, and hearings.
• Advise senior leadership on employment law, recruitment, wellbeing, and pensions.
• Deputise for the Head of NWFC in key operational areas including Estates, Finance, and Health & Safety.
• Chair the People Advisory Committee and advise the Workforce Planning Committee.

Benefits

• Generous local government pension scheme to support your future.
• 29 days annual leave (pro rata) rising to 32 after 5 years, ensuring work-life balance.
• Employee Assistance Programme, accessible 24/7 for guidance and support, along with Mental Health First Aiders, occupational health services, and flu vaccines to support your well‑being.
• Free uniform and onsite parking.
• Enhanced Family Leave – Maternity, paternity, and adoption provisions that go beyond statutory entitlements.
• A Culture That Cares – We’re committed to creating an environment where everyone can thrive, contribute, and feel valued — all while putting communities first in everything we do.

Salary: £54,281 per annum (based on a 37 hour week), with progression to the rate of £60,312.20.