Hcp Engagement Specialist

8624B011-001C-4C52-Af8F-Fd97A688D1Eb; Cape Town; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading healthcare engagement organization in Cape Town seeks an HCP Engagement Specialist to connect with healthcare professionals and enhance engagement initiatives. This role requires at least 1 year of customer-facing experience, a BSc degree, and a proactive attitude. You will coordinate meetings, support training, and organize events, making a significant impact on patient health outcomes.

Qualifications

• Minimum of 1 year working experience in a customer-facing role.
• Strong desire to positively impact patient health outcomes.
• Must own a roadworthy, reliable vehicle and driver's license.

Responsibilities

• Build and maintain professional relationships with healthcare professionals.
• Coordinate meetings and knowledge-sharing sessions.
• Support pharmacy engagement and training initiatives.
• Organize small-scale events and webinars.

Skills

Excellent business communication

Friendly personality

Attention to detail

Customer engagement

Proactive attitude

Education

BSc (Bachelor of Science) Degree

Bachelors

Job description

Job Description

Join our international client, a market leader in the Pharmaceutical Industry as an HCP engagement specialist.

Ethica South Africa, part of Groupe Ethica, is a growing leader in healthcare engagement.

We empower healthcare professionals (HCPs) and pharmacists by fostering meaningful connections and providing innovative, knowledge-driven engagement opportunities that improve patient outcomes.

Role Overview

The HCP Engagement Specialist serves as the central link between Ethica's internal teams and external healthcare stakeholders. You will be responsible for managing relationships, coordinating engagement activities, and ensuring seamless communication between HCPs, pharmacists, and the business. This is a pivotal role in ensuring that HCPs are informed, supported, and engaged through well-executed interactions and events.

Key Responsibilities

• Build and maintain professional relationships with doctors, pharmacists, and clinic sisters.
• Act as the primary liaison, coordinating meetings and knowledge-sharing sessions.
• Support pharmacy engagement and training initiatives to enhance product and treatment understanding.
• Organize small-scale events, webinars, and congress activities in collaboration with the marketing and medical teams.
• Manage all logistical and communication elements of HCP engagement projects.
• Maintain accurate records of interactions and update the HCP engagement database.

Required Experience

• A BSc (Bachelor of Science) Degree – Preferable.
• Minimum of 1 year working experience in a customer-facing role.
• Excellent business communication.
• A friendly and outgoing personality with a love for engaging with others.
• Strong attention to detail and a commitment to high-quality service.
• A desire to positively impact patient health outcomes.
• A proactive attitude with the ability to thrive in a fast-paced environment.
• Own roadworthy, reliable vehicle and driver's license – non-negotiable.

This is an exciting opportunity to make a meaningful impact in the healthcare industry while building lasting relationships.

If you are ready to take on this challenge, we invite you to apply.

Job Types

Full-time, Permanent

Education

Bachelors (Preferred)

Experience

Pharmaceutical Sales: 2 years (Required)

Location

Cape Town, Western Cape (Required)

Work Location

On the road