Groups And Incentives Relief Consultant – Sandton

Innovation Advance Group; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A pioneering travel brand in South Africa, located in Gauteng, is seeking a Groups and Incentives Relief Consultant. This role involves managing operations, supporting educational trips, and sourcing new suppliers. The ideal candidate has 3-5 years of inbound consulting experience, extensive tourism knowledge, and is tech-savvy. This is a dynamic position perfect for those looking to make a meaningful impact in luxury travel while fostering exceptional guest experiences.

Qualifications

• 3–5 years’ experience in inbound consulting.
• Insight into tourism and destinations.
• Tech-savvy across relevant software.

Responsibilities

• Manage operations and proposals when consultants are away.
• Ensure smooth agent and hosted trips.
• Handle bookings during peak times.
• Source new suppliers and ideas.
• Follow up on unresponsive leads.
• Assist in delivering Small Group Journeys.
• Support system rollouts and refinements.

Skills

Inbound consulting experience

Tourism industry insight

Knowledge of South Africa

Analytical skills

Creative problem-solving

Technical proficiency in Tourplan and Wetu

Tools

Microsoft Office

Tourplan

Wetu

Job description

Groups and Incentives Relief Consultant - Sandton In a world of ordinary tour operators, this is your chance to join a travel brand that's anything but.

Imagine being part of a company whose mission is rooted in sustainability, human connection, and guest experiences that spark awe. This is a backstage pass to reshaping luxury travel through compassion, precision, and creativity. We're scouting for a strategic multitasker, a solution-maker, a backstage ninja—to support one of Africa's most pioneering travel brands.

Why You'll Love This Opportunity

You’ll be part of a purpose-led company built on the passion of exceptional humans whose work transforms lives, communities, and landscapes. No two days look the same—you'll wear multiple hats and step in where needed, making a tangible impact across groups, incentives, hosted trips, and special journeys. You’ll play a key role in shaping unforgettable travel experiences while supporting a team that values excellence, initiative, and human connection. And yes, you might just find yourself on the road too—traveling with groups, ensuring magic unfolds seamlessly in real time.

What You’ll Be Rocking

• Holding down the fort while consultants are away—managing re‑quotes, operations, and proposals like a pro.
• Supporting agent and hosted educational trips with Sales teams, ensuring they're smooth from take‑off to final smile.
• Loading bookings during peak times like a Tourplan warrior and chasing down provisional bookings.
• Dishing out creativity—sourcing new suppliers and ideas that elevate the department's offerings.
• Following up on those dead leads (because even cold trails deserve warmth).
• Helping deliver unforgettable Small Group Journeys that combine logistics and wonder.
• Assisting in system rollouts, testing, and refinements that keep things running smoothly.

What You Bring

• 3–5 years’ inbound consulting experience.
• Tourism industry insight, destination know‑how, and a sixth sense for what guests want.
• Knowledge of South Africa, Southern & East Africa.
• Analytical smarts + creative flair – problem‑solving toolkit.
• Tech‑savvy across Tourplan, Wetu, and Microsoft Office.
• Fast mover, sharp thinker, and heart‑in‑every client touchpoint.

Your Superpowers

• Self‑motivation, emotional intelligence, and cool‑headed decision‑making.
• An knack for working solo and playing well with others.
• An admin lover who lives for structure and detail (but never at the expense of soul).
• A natural teacher and team‑builder.
• Not target‑driven—meaning‑driven.

Let’s Make Travel Matter Ready to be part of something extraordinary? Apply now to channel your experience into a role that demands brilliance, empathy, and originality. Your career's next chapter starts here.