Gourmet / Beach Lounge Wine Consultant (Sommelier)

Club Med; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A luxury resort company in Durban seeks a G.O. Wine Consultant to enhance customer relations through personalized service and wine recommendations. Candidates should possess strong sociability and efficiency skills, along with a keen attention to detail. Responsibilities include serving premium wines, managing inventory, and training staff. Join a vibrant team in a dynamic environment that values growth and development while providing exceptional experiences for our guests. Opportunities for personal and professional growth await you.

Benefits

Opportunities for personal and professional development

Qualifications

• Ability to connect with customers and establish trust.
• Efficiently manage priorities and reduce wait times.
• Provide personalized customer service.

Responsibilities

• Welcome, advise, and serve customers personalized.
• Sell and serve wines and prestige spirits.
• Help steer quality and economic results.
• Manage inventory and conservation of wines.
• Train restaurant teams in wine sales.
• Ensure quality of service and compliance.
• Develop additional sales for financial optimization.

Skills

Sociability

Efficiency

Attention to detail

Job description

About the Role

Do you know Club Med? We have nearly 70 resorts, open summer and winter, in 26 countries. We offer top-of-the-range vacations in the mountains and by the sea. Our customers are looking for happiness and freedom.

Why are you reading this ad? Because you want to be part of that little something extra that makes us different. You have the human and professional skills we're looking for.

We offer you the chance to grow and develop very quickly by joining our brilliant teams. You'll be able to travel the world.

Your working environment

Each Resort has several restaurants and bars, both event-oriented and more intimate, serving our Premium All Inclusive offer. These spaces allow guests to reconnect with each other, and set the pace for every highlight of the day. From the buffet to the bistronomic restaurant, from the theme bar to the tasting cellar, you'll find yourself in a multi-faceted environment. Our refined offering is built around 5 pillars: creating memorable experiences, surprising with a multitude of conceptual catering spaces, working towards the well-being of everyone (including your own), playing on the emotions and senses through staging, all in a fun, relaxed atmosphere.

You are

• Sociable, you know how to connect with our customers and establish a relationship of trust.
• Efficient, you have a sense of priorities and limit waiting times
• Attentive, you offer a personalized service to each and every one of our customers.

You will

• Welcome, advise and serve customers by personalizing customer relations
• Sell and serve wines à la carte or by the glass, and prestige spirits in the resort's bars and restaurants.
• Help steer the resort's economic and quality results
• Manage inventory, replenishment and conservation of wines and spirits for 600 to 1000 customers
• Train the resort's bar and restaurant teams in wine sales and service
• Ensure quality of service, compliance with Club Med health and safety rules, and respect for the resort's heritage.
• Develop additional sales and help optimize your department's financial results.

Joining our teams is also a unique opportunity to live and work with people from all walks of life, in some of the world's most Instagrammable locations. You'll gain valuable experience on your CV, working for a company that supports and trains you on an ongoing basis to help you become the best version of yourself. As a G.O. Wine Consultant, you'll be able to take advantage of Club Med's infrastructure and activities. If you feel like it, you can even take to the stage to show off your talents!

Join Us

So, are you ready to join us? Your future starts here…

All our positions are open to people with disabilities.