Goodwood Help Desk Technician

Eastern Personnel Consultants / Oostelike Personeel Konsultante; Wes-Kaap; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A well-established IT recruitment firm in South Africa is seeking a Help Desk Technician in Goodwood. The role involves supporting users with IT systems, troubleshooting hardware and software issues, and assisting operational teams with IT applications. Candidates should have over 2 years of experience in IT support and a solid understanding of Microsoft environments. This is a permanent, full-time position with a salary range of R20 000 – R25 000 CTC per month, plus benefits.

Benefits

Provident Fund

December Bonus

Qualifications

• Must have more than 2 years' experience in IT support.
• Relevant IT certifications are advantageous.
• Experience with Microsoft infrastructure is required.

Responsibilities

• Support users with both new and established IT systems.
• Perform troubleshooting for hardware and software issues.
• Assist the Operational Team with various IT applications.

Skills

Configuring IT systems

Client interaction

Troubleshooting skills

Basic Endpoint Security

Microsoft environment understanding

Education

Matric with Mathematics

Tools

Office 365

Windows

Network Infrastructure

Job description

Overview

Goodwood Help Desk Technician

Legal requirements

Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants.

Appointment

Permanent, full-time position

Salary

R20 000 – R25 000 CTC per month

Benefits

Provident Fund and December Bonus

Working hours

Monday – Friday from 08:00 to 17:00

Qualifications and/or Experience

• More than 2 years\' experience with configuring and setting up IT of systems.
• Matric with Mathematics
• L1 LAN Network (Basic)
• L1 Wireless Network (Basic)
• L1 WAN Network (Basic)
• L1 Phones & Printers (Basic)
• L1 Remote support (Basic)
• L1 Office 365 (Basic)
• L1 Active Directory (Basic)
• L1 Microsoft infrastructure skills (Basic)
• L1 Hardware & Software maintenance (Basic).
• Good understanding of Microsoft Environment
• Client interaction experience
• Desktop Support
• Basic Endpoint Security

Job Purpose

• Support of users new and established systems (Vision, Back-up, Workstations, basic network, Printing and Microsoft applications).
• Support of IT hardware infrastructure at Cape town Distribution Centre and Cape Branch Offices.
• Technical Knowledge Hardware and Software Deployment and Trouble Shooting.
• Excellent Troubleshooting skills with rapid resolution.
• IT Hardware and Software Support.
• Assist Operational Team with WMS, Office 365, antivirus and windows support at Head Office.
• Assist operational team to with branch office POS and Back Office (Vision Pro, Antivirus, Backup and Windows) support.
• Update and Maintain Asset Register and user configuration on windows, Office365, POS, Uniclox.
• Implement and follow through IT infrastructure and applications at Head Office.
• Ability to take ownership of an ICT problem or project from beginning to completion.
• ICT Infrastructure Monitoring.
• IT Record keeping and documenting.
• Planned change control knowledge.
• Implementation of network, Microsoft and security standards.
• Provide support to Head Office, and store end users where required.

Contact

EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990)

Register CV on our database : https : / / tinyurl.com / Eastern-Personnel

Website

https : / / easternpersonnel.co.za /

LinkedIn

https : / / www.linkedin.com / company / easternpersonnel

Important notice

By applying for this position and providing Eastern Personnel Consultants CC with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior consent. If you object to your information being used in accordance with the clause, please do not apply.