Global Process Excellence Lead - Lean Six Sigma

Teleperformance; Gqeberha; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading global business solutions provider in Gqeberha is seeking a Process Excellence professional who will drive operational excellence using Lean Six Sigma methodologies. Your role includes managing projects, improving processes, and working collaboratively with teams. Candidates must have a Lean Six Sigma Green Belt Certification and at least 3 years of relevant experience. The position requires strong analytical and communication skills and flexibility to work across time zones.

Qualifications

• Certification in Lean Six Sigma Green Belt is essential.
• Minimum of 3 years in a continuous improvement role.
• Experience in project management and managing multiple projects.

Responsibilities

• Identify areas for improvement in contact centre operations.
• Present findings to senior stakeholders effectively.
• Develop business cases to support transformational changes.
• Engage stakeholders to understand current processes.

Skills

Lean Six Sigma Green Belt Certification

Project Management

Analytical Skills

Communication Skills

Tools

Power BI

Excel

Minitab

Job description

A leading global business solutions provider in Gqeberha is seeking a Process Excellence professional who will drive operational excellence using Lean Six Sigma methodologies. Your role includes managing projects, improving processes, and working collaboratively with teams. Candidates must have a Lean Six Sigma Green Belt Certification and at least 3 years of relevant experience. The position requires strong analytical and communication skills and flexibility to work across time zones.