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Global Process Excellence Lead - Lean Six Sigma

Teleperformance

Gqeberha

On-site

ZAR 400 000 - 600 000

Full time

30+ days ago

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Job summary

A leading global business solutions provider in Gqeberha is seeking a Process Excellence professional who will drive operational excellence using Lean Six Sigma methodologies. Your role includes managing projects, improving processes, and working collaboratively with teams. Candidates must have a Lean Six Sigma Green Belt Certification and at least 3 years of relevant experience. The position requires strong analytical and communication skills and flexibility to work across time zones.

Qualifications

  • Certification in Lean Six Sigma Green Belt is essential.
  • Minimum of 3 years in a continuous improvement role.
  • Experience in project management and managing multiple projects.

Responsibilities

  • Identify areas for improvement in contact centre operations.
  • Present findings to senior stakeholders effectively.
  • Develop business cases to support transformational changes.
  • Engage stakeholders to understand current processes.

Skills

Lean Six Sigma Green Belt Certification
Project Management
Analytical Skills
Communication Skills

Tools

Power BI
Excel
Minitab
Job description
A leading global business solutions provider in Gqeberha is seeking a Process Excellence professional who will drive operational excellence using Lean Six Sigma methodologies. Your role includes managing projects, improving processes, and working collaboratively with teams. Candidates must have a Lean Six Sigma Green Belt Certification and at least 3 years of relevant experience. The position requires strong analytical and communication skills and flexibility to work across time zones.
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