German speaking Customer Service Agent job – Competitive salary + benefits – Cape Town, South Africa

Language Recruiters; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in Cape Town is seeking a German speaking Customer Service Agent to join their international team. This role involves providing exceptional support to German-speaking customers through various channels. The ideal candidate will be fluent in German and English and possess strong communication and problem-solving skills. Embrace this opportunity to work in one of the world's most beautiful cities while developing your career.

Qualifications

• Fluency in German, both written and spoken.
• Proficiency in English.
• Previous experience in customer service is preferred.

Responsibilities

• Be the friendly and professional point of contact for German-speaking customers.
• Handle queries across email, phone, and live chat.
• Support customers with account questions and troubleshooting.

Skills

Fluency in German

Communication skills

Problem-solving

Tech-savvy

Job description

Ready to turn your language skills into your next great adventure?

Pack your bags (or at least your CV) and join an international team as a German speaking Customer Service Agent in Cape Town, South Africa – where the mountains meet the ocean, and your career meets opportunity! If you’re fluent in German and passionate about helping people, this is your chance to live and work in one of the most breathtaking cities in the world while providing world-class support to a global customer base.

Your key job responsibilities as the German speaking Customer Service Agent in Cape Town, South Africa:

• Be the friendly and professional point of contact for German-speaking customers around the world
• Handle queries with confidence and care across email, phone, and live chat
• Support customers with account questions, product info, troubleshooting, and more
• Collaborate with your team to find solutions and ensure each customer walks away happy
• Keep up to date with product knowledge to deliver accurate, helpful service every time
• Embrace the pace, rise to the challenge, and enjoy every moment of the journey

Requirements for this German speaking Customer Service Agent job in Cape Town, South Africa:

• Fluency in German, both written and spoken
• Proficiency in English, the language of the team and workplace
• Previous experience in customer service or a client-facing role is preferred
• Excellent communication skills and a natural talent for problem-solving
• Tech-savvy and comfortable learning new systems and tools
• Flexible with working hours – evenings, weekends, and public holidays included (the adventure never sleeps!)
• A positive mindset, a sense of curiosity, and a desire to grow professionally
• A love for people, places, and making every day count

If you meet the above requirements for this German speaking Customer Service Agent job in Cape Town, South Africa, we’d love to hear from you! Please send your CV to [e-mail] today.

If you do not receive feedback within 7 days of your application, please consider your application unsuccessful for this role.

If you’d like to explore more German language roles, head to our job section and see what else is waiting for you.

Tagged as: Cape Town, Cape Town jobs, Cape Town, South Africa, German, German Jobs, Customer Service Jobs, South Africa, Relocation Jobs, Language Jobs