German Customer Service Advisor

Outworx Contact Centre; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A customer service outsourcing company is hiring a German Customer Service Advisor in Western Cape, South Africa. The ideal candidate will possess fluency in both German and English, along with strong administrative skills and an ability to thrive in a fast-paced environment. Responsibilities include delivering exceptional customer service and resolving complaints professionally. This is a full-time position offering growth opportunities and competitive benefits.

Qualifications

• Passion for delivering exceptional customer service.
• Ability to resolve complaints with professionalism and empathy.
• Background in travel, tourism, or customer service preferred.

Responsibilities

• Deliver exceptional customer service.
• Handle complaints with professionalism.
• Maintain high standards of communication and care.

Skills

Fluency in German

Fluency in English

Strong administrative skills

Attention to detail

Job description

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Are you passionate about delivering exceptional customer service and resolving complaints with professionalism and empathy? If you have a background in travel, tourism, or customer service, along with fluency in German and English, we’d love to hear from you! This role is perfect for someone with strong administrative skills, attention to detail, and the ability to thrive in a fast-paced environment while maintaining high standards of communication and customer care.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Outsourcing and Offshoring Consulting

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