Gaming Floor Officer

Suncoast Casino; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A premier entertainment venue in Durban is looking for a Gaming Floor Officer to ensure safety and adherence to regulations. You will be responsible for patrolling the gaming floor, addressing security issues, and providing excellent customer service. Candidates should have a Matric qualification and at least 2 years of experience in gaming or security. Join us to be part of our passionate team and contribute to a safe and enjoyable environment for all guests.

Qualifications

• Must be willing to be subjected to periodic integrity testing.
• Minimum of 2 years Gaming or Security experience.
• Ability to keep a cool head in a fast-paced and pressurized environment.

Responsibilities

• Ensure a safe environment for all guests and staff.
• Adhere to company policies, Gambling Board regulations, and laws.
• Liaise with internal and external customers.

Skills

Verbal and written English skills

Numeracy skills

Good decision making skills

Conflict resolution

Teamwork

Education

Matric (NQF 4)

PSIRA registered - minimum Grade C

Job description

SUMMARY:

GAMING FLOOR OFFICER

POSITION INFO:

Tsogo Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever growing Tsogo Sun family. We value our employees and provide them with the means to grow within the company, opening many doors in the process. If this is an offer that excites you, send in your application and you could be the newest addition to our family.

Our successful Gaming Floor Officers …

• ensure a safe environment for all guests, staff, their belongings and company assets by thoroughly patrolling the gaming floor and quickly identifying and resolving security problems
• ensure there is strict adherence to company policies and procedures, Gambling Board regulations and laws in the casino and surrounding complex
• liaise with internal and external customers including private and state law enforcement agencies
• thoroughly check all emergency equipment every shift to ensure the gaming floor is totally prepared for disasters including evacuations, injuries and armed robberies
• patiently and professionally resolve conflict on the gaming floor
• impress guests with professional and friendly service
• work as part of a team or individually to deliver high quality standards consistently and accurately.

If you have these qualifications, join our team: Matric (NQF 4), Verbal and written English skills (NQF 4), Numeracy skills (NQF 4), must be willing to be subjected to periodic integrity testing, PSIRA registered - minimum Grade C, be able to work well within a team, good decision making skills, keep a cool head in a fast paced and pressurized environment, have a minimum of 2 years Gaming or Security experience.