FX Customer Experience Specialist

Saypro; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading fintech company is looking for a Customer Service Representative in Polokwane. Responsibilities include assisting customers with foreign exchange transactions while ensuring compliance and providing exceptional service. The ideal candidate should have at least a Grade 12 education and a minimum of 1 year of experience in customer service or financial services. Join a team that is passionate about financial inclusion and enhancing customer experiences in a dynamic environment.

Qualifications

• Minimum of 1 year of experience in customer service or financial services.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers with foreign exchange transactions, ensuring compliance and providing exceptional service.

Skills

Customer service skills

Knowledge of foreign currencies

Understanding FICA regulations

Education

Grade 12 education

Job description

A leading fintech company is looking for a Customer Service Representative in Polokwane. Responsibilities include assisting customers with foreign exchange transactions while ensuring compliance and providing exceptional service. The ideal candidate should have at least a Grade 12 education and a minimum of 1 year of experience in customer service or financial services. Join a team that is passionate about financial inclusion and enhancing customer experiences in a dynamic environment.