Fulfillment ICQA Lead - Safety, Quality & Coaching

Amazon Jobs; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A global e-commerce leader is seeking a Team Lead in Cape Town to supervise shift execution and enhance team engagement in a Fulfillment Centre. The role includes developing a safety culture, ensuring customer order fulfillment, and providing coaching to team members. Candidates should have a high school diploma and experience with Microsoft Office applications, including Excel. This position requires a flexible schedule and physical capability to meet job demands.

Qualifications

• 1+ years of experience with Microsoft Office products.
• Ability to lift up to 49 pounds and stand/walk for shifts up to 12 hours.
• Experience in analyzing large sets of data using Microsoft Excel.

Responsibilities

• Supervise team operations and ensure adherence to safety protocols.
• Engage team members and address operational barriers.
• Provide coaching and feedback to improve productivity.

Skills

Microsoft Office products and applications

Microsoft Excel

Team supervision

Safety culture cultivation

Flexibility in work schedule

Education

High school or equivalent diploma

Job description

A global e-commerce leader is seeking a Team Lead in Cape Town to supervise shift execution and enhance team engagement in a Fulfillment Centre. The role includes developing a safety culture, ensuring customer order fulfillment, and providing coaching to team members. Candidates should have a high school diploma and experience with Microsoft Office applications, including Excel. This position requires a flexible schedule and physical capability to meet job demands.