Frontline Controller: Inventory & Customer Care

Brights Hardware; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hardware store in Cape Town is looking for a diligent staff member who ensures that service standards are met. You will be responsible for verifying that purchased items match receipts, monitoring checkout processes, and maintaining stock accuracy. The ideal candidate will have customer service experience, strong interpersonal skills, and be able to work effectively under pressure. Applicants should hold a Matric or equivalent qualifications and have at least 2 years of relevant experience.

Qualifications

• Minimum of 2 years previous experience in a similar role.
• Product and department knowledge is necessary.
• Ability to work independently as well as in a team.

Responsibilities

• Ensure correct goods leave the premises.
• Monitor checkout stations for cashier performance.
• Participate in perpetual stocktakes.

Skills

Customer service skills

Interpersonal skills

Ability to handle pressure

Education

Matric or x3 Completed Intercept courses

Grade C in security

Job description

A leading hardware store in Cape Town is looking for a diligent staff member who ensures that service standards are met. You will be responsible for verifying that purchased items match receipts, monitoring checkout processes, and maintaining stock accuracy. The ideal candidate will have customer service experience, strong interpersonal skills, and be able to work effectively under pressure. Applicants should hold a Matric or equivalent qualifications and have at least 2 years of relevant experience.