Front Office Leader: Elevate Guest Experience & Revenue

Anantara The Marker Dublin Hotel; Sandton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hotel chain in Sandton is seeking an Assistant Front Office Manager to oversee daily front office operations and ensure exceptional guest experiences. You will manage a team, prepare revenue reports, and maintain high service standards. The ideal candidate will have a diploma in hospitality management, experience in front office roles, and strong supervisory skills. This full-time position requires a commitment to quality service, with opportunities for professional development and growth within the hotel industry.

Benefits

Training and development opportunities

Employee discounts

Qualifications

• 3-5 years of experience in a Front Office environment.
• Strong grasp of operational systems.
• Proficient in all front office procedures.

Responsibilities

• Ensure high levels of customer service and satisfaction.
• Supervise departmental employees and operations.
• Prepare and circulate revenue reports.

Skills

Fluent in English

Strong supervisory and managerial skills

Problem-solving capabilities

Strong communication skills

Commitment to guest service

Education

Certificate/Diploma in Hospitality Management

Tools

Micros POS

Opera

MC

Ms Excel

Ms Word

Ms PowerPoint

Job description

A leading hotel chain in Sandton is seeking an Assistant Front Office Manager to oversee daily front office operations and ensure exceptional guest experiences. You will manage a team, prepare revenue reports, and maintain high service standards. The ideal candidate will have a diploma in hospitality management, experience in front office roles, and strong supervisory skills. This full-time position requires a commitment to quality service, with opportunities for professional development and growth within the hotel industry.