Front Office Leader : Elevate Guest Experience & Operations

Marriott Hotels Resorts; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global hospitality company in Durban is seeking a Front Office Assistant Manager to support daily operations and enhance guest services. The successful candidate will supervise front desk staff, manage guest interactions, and ensure compliance with operational standards. A high school diploma and a minimum of two years' experience in guest services is required. This role offers a dynamic work environment with opportunities for career growth within the hospitality industry.

Qualifications

• Experienced in guest services for at least two years.
• Supervisory experience in front desk operations is preferred.

Responsibilities

• Supervise front desk staff.
• Manage guest interactions and ensure satisfaction.
• Ensure compliance with operational standards.

Education

High school diploma

Job description

A global hospitality company in Durban is looking for a Front Office Assistant Manager to support daily operations and lead guest services.

Responsibilities include supervising front desk staff, managing guest interactions, and ensuring compliance with operational standards.

The ideal candidate will have a high school diploma and at least two years of experience in guest services.

This role promises a dynamic work environment and opportunities for career growth within the hospitality industry.