Front Desk Receptionist

Armstrong Appointments; Durban; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A recruitment agency is seeking a skilled receptionist in Durban, KwaZulu-Natal. The successful candidate will have 3-5 years of relevant experience and demonstrate exceptional verbal and written communication skills. Responsibilities include welcoming guests, answering calls, managing schedules, and maintaining a tidy reception area. This role requires attention to detail and a proactive approach to problem-solving. If you meet the qualifications, apply within the next two weeks to be considered.

Qualifications

• 3-5 years’ experience as a receptionist.
• In-depth understanding of the entire office suite.
• Professional level of verbal and written communication skills.

Responsibilities

• Greet and welcome guests as soon as they arrive.
• Direct visitors to the appropriate person or office.
• Answer, screen, and forward incoming calls.

Skills

Verbal communication skills

Written communication skills

Problem-solving skills

Attention to detail

Switchboard knowledge

Education

Matric or equivalent

Job description

Main job function

• Matric
• 3-5 years’ experience as a receptionist
• In-depth understanding of the entire office suite
• Professional level of verbal and written communication skills
• A proactive approach to problem solving with strong decision-making skills
• Attention to detail and accuracy
• Switchboard knowledge

Key deliverables

• Greetings and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person or office
• Ensuring guests are taken care of, by offering refreshments
• Answer, screen, and forward incoming calls, take messages, and respond to general inquiries.
• Ensure reception area is tidy and presentable, with all necessary stationery and materials.
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Update calendars and schedules
• Arrange local and international couriers to be fetched and delivered timeously
• Ensures the catering service for key meetings is seamless in terms of providing guidance/ oversight to the relevant kitchen staff.
• Perform other clerical receptionist duties such as but not limited to, filing and photocopying

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.