French-Speaking Airline Support & Sales Specialist (Remote)

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a French Speaking Customer Service and Sales Representative for a prestigious airline. This role involves assisting passengers with their travel-related inquiries in both French and English, primarily through voice calls and airline reservation systems. Candidates must be located in South Africa, possess native-level fluency in French, and adapt to a demanding call center environment. Essential skills include good communication and flexibility to work various shifts.

Benefits

Fully paid training for 4 weeks

Work from home option

Opportunity to work for an esteemed airline

Qualifications

• Fluent in both French and English, with strong verbal and written skills.
• Located in South Africa with appropriate residency documents.
• Must have a stable internet connection and UPS solution for load shedding.

Responsibilities

• Assist passengers with travel-related inquiries in French and English.
• Handle airline reservations systems and voice calls.
• Meet key performance indicators and service levels.

Skills

Native level fluency in French language

Flexibility to work shifts

Good communication in English

Job description

A leading recruitment agency is seeking a French Speaking Customer Service and Sales Representative for a prestigious airline. This role involves assisting passengers with their travel-related inquiries in both French and English, primarily through voice calls and airline reservation systems. Candidates must be located in South Africa, possess native-level fluency in French, and adapt to a demanding call center environment. Essential skills include good communication and flexibility to work various shifts.