Fraud Operations & Recovery Specialist

FNB South Africa; Randburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading financial services provider in Gauteng, Randburg is seeking a Fraud Administrator to oversee fraud operations and provide efficient administrative support. The ideal candidate should possess at least a Matric qualification and have 2 to 5 years of experience in a similar role. Responsibilities include monitoring fraud cases, processing chargebacks, and compiling documentation to combat fraud. The role emphasizes exceptional service delivery and stakeholder engagement, contributing significantly to operational loss reduction.

Qualifications

• Minimum of Matric qualification required.
• Related qualification preferred.
• 2 to 5 years of experience in a similar role.

Responsibilities

• Prepare information for the arbitration of fraud cases.
• Monitor fraud cases in databases.
• Process chargebacks in compliance with payment system rules.
• Participate in internal forums to share insights.
• Compile fraud-related documentation accurately.

Skills

Transaction validation

Fraud case monitoring

Chargeback processing

Stakeholder engagement

Administrative support

Education

Matric

Related Qualification

Job description

A leading financial services provider in Gauteng, Randburg is seeking a Fraud Administrator to oversee fraud operations and provide efficient administrative support. The ideal candidate should possess at least a Matric qualification and have 2 to 5 years of experience in a similar role. Responsibilities include monitoring fraud cases, processing chargebacks, and compiling documentation to combat fraud. The role emphasizes exceptional service delivery and stakeholder engagement, contributing significantly to operational loss reduction.