FOOD & BEVERAGE SUPERVISOR 5* LUXURYHOTEL, SANDTON

PTY; Sandton; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A luxury hotel in Sandton is seeking a customer-oriented Food & Beverage Supervisor to oversee restaurant operations. The supervisor will manage staff, ensure compliance with food safety regulations, and enhance customer experiences through effective service. Required qualifications include a Matric certificate and prior supervisory experience in hospitality. This position offers the opportunity for career growth in a dynamic environment.

Qualifications

• Proven experience working as a supervisor in the hospitality industry.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.

Responsibilities

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen.
• Overseeing food preparation and storage compliance.
• Checking in on dining customers about food quality and service.
• Monitoring inventory and ensuring adequate food supplies.
• Monitoring cash flow and settling outstanding bills.
• Reviewing customer surveys for service improvement.
• Resolving customer complaints professionally.

Skills

Effective management skills

Customer service

Problem-solving

Education

High school Matric - Grade 12

Bachelor's degree in business administration or hospitality

Job description

FOOD & BEVERAGE SUPERVISOR 5* LUXURYHOTEL, SANDTON

Sandton, GP, South Africa Career Growth, Hospitality Recruitment

Job Openings FOOD & BEVERAGE SUPERVISOR 5* LUXURYHOTEL, SANDTON

About the job FOOD & BEVERAGE SUPERVISOR 5* LUXURYHOTEL, SANDTON

Career Growth, Hospitality Recruitment are looking to hire a customer-oriented Food & Beverage Supervisor to ensure that all food & beverage outlet operations run smoothly. The Food & Beverage supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

Restaurant Supervisor Responsibilities:

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurants cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Restaurant Supervisor Requirements:

• High school Matric - Grade 12
• Bachelor's degree in business administration or hospitality is advantageous.
• Proven experience working as a supervisor in the hospitality industry.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.