FMCG Account Growth & Digital Adoption Manager

Redcloud; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An innovative supply chain solutions provider in South Africa is looking for an Account Manager to drive growth in the region. The ideal candidate will engage with Distributors and Wholesalers, ensuring they align with the platform's offerings, while focusing on customer success and digital adoption. This position requires strong analytical skills, customer experience management, and proficiency in MS Excel, as well as a bachelor’s degree and extensive experience in retail or B2B. Competitive salary and benefits offered.

Benefits

First Class Salary

25 days annual leave

Company Equipment

Qualifications

• Bachelor's degree in business administration, Marketing, or a related field.
• 5 - 10 years in retail, preferably FMCG or B2B marketplace.
• Strong understanding of customer experience and relationship management.
• Good business writing and interpersonal skills to collaborate effectively.

Responsibilities

• Identify and manage Distributors & Wholesalers to meet local demand.
• Ensure accurate product listings and inventory levels on the platform.
• Drive engagement on TTV performance and digital adoption.
• Lead retail acquisition and activation activities.

Skills

Customer experience management

Analytical skills

Interpersonal skills

Business writing

Proficiency in MS Excel

Education

Bachelor's degree in business administration or related field

Tools

ERP tools

CRM tools

Job description

An innovative supply chain solutions provider in South Africa is looking for an Account Manager to drive growth in the region. The ideal candidate will engage with Distributors and Wholesalers, ensuring they align with the platform's offerings, while focusing on customer success and digital adoption. This position requires strong analytical skills, customer experience management, and proficiency in MS Excel, as well as a bachelor’s degree and extensive experience in retail or B2B. Competitive salary and benefits offered.