Floor Supervisor (40hr) - Markham - Wonderpark - Pretoria

Markham; Pretoria; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retailer in Gauteng is looking for a Floor Supervisor to support store leadership and enhance customer service. The ideal candidate has at least 3 years of retail experience, with a minimum of 1 year in a leadership role. Key responsibilities include motivating the team and managing performance metrics. This role offers the opportunity to work in a dynamic retail environment and develop leadership skills.

Qualifications

• Minimum 3 years retail experience, with at least 1 year in a leadership role.
• Ability to adapt to various customers and situations.
• Demonstrated ability to work independently and manage time effectively.

Responsibilities

• Support the store management team with leadership.
• Ensure operational excellence through a customer-centric approach.
• Motivate and engage the store team.
• Manage KPIs for performance improvement.

Skills

Leadership skills

Customer service orientation

Ability to handle multiple tasks

High flexibility

Interpersonal skills

Communication skills

Education

Matric certificate

Job description

Overview

Position Description :

Are you passionate about our brands and would like to join a leading retailer?

As a Floor Supervisor you will support the store leadership team in developing, managing the floor team, and support the store to achieve maximum customer service experience.

Responsibilities

• The ability to support the store management team to provide outstanding leadership to the store team.
• Ensures the team executes operational excellence through a customer centric mindset.
• Generating high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and completing priorities.
• Provide input and manage merchandise and visual principles
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc).

Qualifications

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• High flexibility and ability to adapt to different customers.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act