Floor Supervisor (40hr) - Foschini Tygervalley

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading South African retailer is seeking a passionate individual for a leadership role in store management. The ideal candidate will have retail experience, focusing on driving performance and providing top-notch customer service. Responsibilities include supporting the store management team, ensuring operational excellence, and motivating the team. This role requires outstanding communication and organizational skills, adaptability, and the ability to work independently. Join this dynamic team and be part of a diverse retail portfolio that inspires customers every day.

Qualifications

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
• High flexibility and ability to adapt to different customers and situations.
• A high level of attention to detail.

Responsibilities

• Support the store management team to provide leadership to the store team.
• Drive performance through the store KPIs.
• Ensure team executes operational excellence.

Skills

Retail experience

Leadership skills

Customer service strategy

Communication skills

Organizational skills

Strategic Sales Planning

Education

Matric certificate

Job description

JOB DESCRIPTION

• Support the store management team to provide outstanding leadership to the store team.
• Ensure the team executes operational excellence through a customer‑centric mindset.
• Generate high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and prioritize.
• Provide input and manage merchandise and visual principles.
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals).

Qualification

• A Matric certificate.

Skills

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
• High flexibility and ability to adapt to different customers and situations.
• High sense of urgency with demonstrated ability to work independently.
• Outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet business needs.
• Ensure customer satisfaction by executing customer service strategy and fulfilling demands.
• Strategic Sales Planning.
• Managing the Sales Process.
• Customer Value Management.

Behaviours For Success

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Effectively building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer‑centric solutions.
• Making good and timely decisions that keep the organization moving forward.
• Anticipating and adopting innovations in business‑building digital and technology applications.
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Good verbal/ written communication skills and good organisational skills.
• Strong organizational and planning skills.
• Ability to multi‑task in a fast‑paced environment.
• Ability to work independently.
• Ability to take initiative.
• A high level of attention to detail.
• Preference will be given, but not limited, to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose‑led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes. Are you with us?

About The Team

Foschini has been dressing fashionable South African women for 100 years, supporting and inspiring women to create a better future. We are your ultimate destination for stylish, contemporary fashion. From smart and casual wear to denim, leisurewear, accessories, lingerie, footwear, cosmetics, jewellery, and kidswear. We offer great value and a modern shopping experience. We're seeking energetic and creative individuals to join our team and help us deliver the latest trends. Join us and be part of a brand that brings fashion to life with vibrant, on‑trend styles!