Floor Quality Manager

Ingenious Personnel Holdings; Cape Town; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading personnel management company is seeking an On-the-Floor Quality Manager in Cape Town. The role involves overseeing product quality within the production area, ensuring compliance with standards, and implementing corrective actions when necessary. Candidates should possess a diploma in food science and have 2-5 years of quality management experience in a production environment. Strong knowledge of quality control tools and adherence to standards like ISO 22000 is required.

Qualifications

• 2 to 5 years of practical quality experience in manufacturing or production.
• Solid knowledge of shop-floor quality tools and inspection methods.
• Familiarity with quality management standards.

Responsibilities

• Oversee quality performance directly on the production floor.
• Lead investigations into defects and customer complaints.
• Drive improvements through monitoring key quality indicators.

Skills

Quality control

Process compliance

Root cause analysis

Training and mentoring

Education

Diploma or degree in food science

Tools

Quality management systems

ISO 22000

Job description

Key Summary

The On-the-Floor Quality Manager is responsible for overseeing product quality and ensuring process compliance directly within the production area and the quality control laboratory. This position collaborates closely with production and quality control teams to proactively prevent defects, address quality issues immediately, and foster a culture of quality through active leadership and continuous improvement initiatives.

Key Responsibilities

• Maintain a consistent presence on the production floor and in the quality control laboratory to oversee quality performance and ensure compliance.
• Confirm that production processes adhere to established quality standards, specifications, and work instructions.
• Detect quality issues as they occur and implement immediate containment and corrective measures.
• Lead investigations into root causes of defects, rework, and customer complaints.
• Execute, validate, and document corrective and preventive actions (CAPA).
• Support first-article, in-process, and final inspections.
• Collaborate with operators, supervisors, and staff to enhance process capabilities.
• Train and mentor employees on quality standards and best practices.
• Ensure the correct use of quality tools, including control plans, SOPs, check sheets, and overall quality management systems.
• Verify compliance with standard operating procedures (SOPs) and related quality documentation.
• Track key quality indicators such as defect rates, rework, and yield, driving ongoing improvements.
• Assist with internal and external audits by maintaining compliance at the floor level.
• Coordinate with maintenance and engineering teams to resolve equipment-related quality concerns.
• Promote safety, cleanliness, and discipline in alignment with FSSC quality standards.
• Provide support in the microbiology laboratory as needed.

Qualifications & Experience

• Diploma or degree in food science or a related discipline, or equivalent practical experience.
• Between 2 to 5 years of practical quality experience within a manufacturing or production environment.
• Solid knowledge of shop-floor quality tools and inspection methods.
• Familiarity with quality management systems and standards such as ISO 22000 (FSSC 22000).