Floor Customer Advisor

Jonsson Workwear; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading workwear retailer is seeking an enthusiastic Floor Customer Advisor for their Cape Town location. The ideal candidate will have excellent interpersonal skills and demonstrate a can-do attitude. Responsibilities include engaging with customers, providing outstanding service, and mastering the product offerings. The role emphasizes the importance of presenting oneself impeccably to reflect brand values while assisting customers with their workwear needs. Applications from diverse and disabled candidates are encouraged.

Qualifications

• Excellent interpersonal skills for effective communication.
• Ability to master product offerings and convey knowledge.
• A reliable individual who follows through on promises.

Responsibilities

• Engage with customers and team effectively.
• Build and maintain strong customer relationships.
• Present oneself impeccably to reflect brand values.

Job description

About Jonsson Workwear

At Jonsson Workwear, we continually pursue brilliance in everything we do. Every iconic Jonsson Workwear branch serves as the ultimate gateway into our world of workwear and each employee is committed to creating an exceptional experience for our customers. Our expert guidance and endless possibilities empower all hard workers to achieve peak performance in any job, any industry and any working conditions.

Role Overview

We are seeking an enthusiastic, presentable and well‑spoken Floor Customer Advisor for our Ballito team. This role requires an eager all‑rounder with a can‑do attitude who shares our commitment to going above and beyond.

Key Responsibilities

• Possess the excellent interpersonal skills required to effectively communicate and engage with customers and your team.
• Master our entire product offering and effectively communicate your knowledge to connect customers with the right workwear solutions.
• Provide outstanding service that enables you to build and maintain solid relationships with customers.
• Be a reliable, go‑to individual, to both your team and your customers. Follow up, follow through and deliver on your promises with passion and urgency.
• Continually display the self‑motivation to get stuck in, assist where needed and learn new skills required to oversee various tasks across the store.
• Ensure a smooth experience for customers, from recommending workwear solutions to efficiently processing their transactions.
• Exemplify the Jonsson Workwear brand by presenting yourself impeccably – both in how you wear your uniform and conduct yourself in a manner that best reflects our brand values.

Employment Equity

In line with Jonsson Work’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.