Floor Advisor - Somerset West

Pump & Abrasion Technologies; Somerset West; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company is seeking a Floor Advisor to enhance the in-store customer experience in Somerset West. The role requires creating engaging interactions, overseeing merchandising standards, and managing POS transactions. Candidates should possess a Matric Certificate and at least 2 years of retail experience. Knowledge of Shopify is essential along with excellent communication skills. Flexibility to work extended hours and weekends is also required.

Qualifications

• 2 years of proven experience in the retail industry.
• Computer literate: Microsoft Office suite.

Responsibilities

• Create a delightful in-store experience for customers.
• Ensure store merchandising standards are met.
• Work effectively on POS for transactions.
• Neatly pack customer goods and ensure satisfaction.

Skills

Self-leadership

Customer Orientation

Merchandising

Stock Replenishment

Teamwork (Collaboration)

Curve Gear Product Knowledge and Application

Time Management

Proficient working with Shopify (POS)

Capturing of Accurate Data

Excellent Verbal Communication

Problem Solving

Passionate about excellence and attention to detail

Education

Matric Certificate

Job description

The Floor Advisor is responsible for creating a brilliant in-store experience where our customers feel delighted, surprised and excited. To achieve this he/she should be connecting, engaging, telling our Curve Gear story, offering our unique solutions and establish a long-term relationship. He/she should also be ensuring that the store merchandising standards are always met to further enhance the overall customer experience.

He/she needs to work effectively and efficiently on POS to check out the order by scanning the goods and finalize the transaction with the correct payment method. The Floor Advisor is also required to neatly pack the customer’s goods and ensure that they are happy and have everything that they need before leaving the store.

Minimum Academic Qualifications

• Matric Certificate
• At least 2 Years proven experience in the retail industry

KNOWLEDGE, SKILL & ABILITIES

• Self-leadership
• Customer Orientation
• Merchandising
• Stock Replenishment
• Teamwork (Collaboration)
• Curve Gear Product Knowledge and Application
• Time Management
• Proficient working with Shopify (POS)
• Capturing of Accurate Data
• Excellent Verbal Communication
• Problem Solving
• Passionate about excellence and attention to detail

Additional Requirements

• Willingness to work extended retail hours and over weekends
• Computer literate: Microsoft Office suite