Flexi Sales Assistant (Westville)

Wellness Warehouse; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail health and wellness company is looking for a customer-focused individual in Durban. Responsibilities include ensuring stock availability, handling cash at the point of sale, and following store disciplines. Candidates should have at least a Grade 12 education, 1 year of retail experience, and a genuine interest in health and wellness. Benefits include performance incentives, medical aid options, and team member discounts.

Benefits

Performance incentives

Medical aid options

Birthday leave

Team member discounts

Ongoing learning and development

Qualifications

• Minimum of 1 year of retail experience.
• Ability and willingness to work weekends and extended retail hours.
• Competency assessment achieved.

Responsibilities

• Ensure on-the-floor stock availability for exceptional customer experience.
• Follow opening and closing procedures.
• Ensure merchandising principles are in place.
• Handle cash and assist at point of sale.
• Conduct accurate stock counts and check expiry dates.

Skills

Professionalism

Customer service

Communication skills

Basic computer literacy

Interest in health and wellness

Education

Grade 12

Job description

Department: Retail - Operations

Reporting Line: Store Leader

Job Purpose

To deliver exceptional customer experiences by ensuring on-the-floor stock availability, and contributing to increase sales and minimising losses

Areas of Responsibility

Customer Experience

• Be professional.
• Greet, smile, and acknowledge customers.
• Know layout of store to direct customers to products

Store Disciplines & Productivity

• Opening & closing procedures are followed.
• To ensure all merchandising principles are always in place and that every item is ticketed.
• Ensure accurate receiving and checking of all store deliveries as per store manual.
• Ensure accurate stock counts & checking of product expiry dates.
• Cash handling - assist at point of sale and with cash ups.
• Grade 12
• Minimum 1 year retail experience
• A genuine interest in health and wellness - brand ambassadors
• Basic computer literacy
• Very good written and verbal communication skills
• Ability and willingness to work weekends and extended retail hours.
• Competency Assessment Achieved

Benefits

• Remuneration based on a ‘cost to company' model and performance incentives.
• All permanent team members are required to join the company's provident fund and risk benefit.
• Medical aid options are available.
• Birthday leave
• Team member discounts on in-store and online purchases
• Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
• Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)

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