FinTech Client Enablement & Migration Specialist

DataFin Recruitment; Johannesburg; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading FinTech company based in Johannesburg is seeking a young and passionate individual for the Client Management & Migration Associate role. This position involves onboarding clients, assisting with technical queries, and providing training on the platform. The ideal candidate will have a financial background, a relevant Bachelor's degree, and strong proficiency in Excel. Excellent communication skills and the ability to work under pressure are essential. This role offers a dynamic work environment and opportunities for growth.

Qualifications

• Applicants must have a financial background with a Bachelor's Degree – CA or equivalent.
• Strong Excel skills are a prerequisite.
• Excellent communication skills in both email and in-person settings.

Responsibilities

• Learn and understand all technical aspects of the product to onboard clients.
• Assist clients with IFRS 2 and incentive-related queries.
• Create and provide training to clients in using the platform.
• Maintain and build relationships with clients.

Skills

Financial background

Strong Excel skills

Analytical skills

Communication skills

Problem-solving skills

Teamwork

Task prioritization

Self-starter

Education

Bachelor’s Degree (CA or equivalent)

Tools

VBA

Job description

A leading FinTech company based in Johannesburg is seeking a young and passionate individual for the Client Management & Migration Associate role. This position involves onboarding clients, assisting with technical queries, and providing training on the platform. The ideal candidate will have a financial background, a relevant Bachelor's degree, and strong proficiency in Excel. Excellent communication skills and the ability to work under pressure are essential. This role offers a dynamic work environment and opportunities for growth.