Field Technician Fitness Equipment (JB5716)

Recruitment; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading wellness-driven organization in Cape Town is seeking a Field Technician to maintain and repair advanced fitness equipment. Applicants should have a background in mechanical or electrical engineering with relevant experience in equipment repairs. The role involves customer interaction, troubleshooting technical issues, and ensuring high service standards. This position requires physical work and offers a dynamic environment that promotes continuous learning and professional growth.

Qualifications

• Qualified in Mechanical/Electrical Engineering or Software/Network Configuration.
• 23 years of experience in repairs/maintenance of technical equipment.
• Valid driver's license is required.

Responsibilities

• Perform preventative maintenance and repairs on fitness equipment.
• Diagnose and resolve mechanical, electrical, and digital faults.
• Provide customer support through various channels.

Skills

Computer Hardware

Customer Service

Hand Tools

Computer Networking

Field Service

Troubleshooting

Education

Mechanical/Electrical Engineering

Software/Network Configuration

Job description

Field Technician - Fitness Equipment (JB5716)

Location: Cape Town Western Cape

Salary: R20 - 25 000 per month

Employment Type: Permanent

Join a leading distributor of world‑class fitness and wellness technology as a Field Technician based in Cape Town. This role combines mechanical, electrical and IT/networking expertise in a hands‑on client‑facing position where every day brings a new technical challenge.

In this role you will install, maintain and repair advanced fitness equipment to international standards. This includes mechanical assembly and digital set‑up ensuring all equipment is networked correctly for monitoring and software updates. The role is highly practical requiring a technician who enjoys physical work, customer interaction and continuous technical learning.

Candidates with experience in assembly, configuration and maintenance of equipment would be well‑suited to this role.

Minimum Requirements:

• Suitably qualified in Mechanical/Electrical Engineering or Software/Network Configuration (non‑negotiable)
• 23 years experience in repairs/maintenance of technical equipment (e.g. fitness printers, copiers, air‑conditioning or similar)
• Valid drivers license (company vehicle provided for daily service calls)
• Proficient in mechanical and electronic troubleshooting
• Confident with network and digital system configuration
• Strong communication skills and teamwork orientation
• Customer‑focused, reliable and able to represent the brand professionally
• Physically fit and comfortable performing manual hands‑on work
• Fast learner who embraces e‑learning and hands‑on technical training

Key Responsibilities:

• Perform preventative maintenance and repair of fitness equipment according to manufacturer standards
• Assemble, install and test mechanical and electronic components
• Diagnose and resolve mechanical, electrical and digital/software faults
• Configure network connections (Wi‑Fi or LAN) for connected systems
• Complete service reports accurately and legibly
• Maintain high First‑Time Fix Rates (FTFR) (target 8095%)
• Provide customer support (on‑site, telephonic and email)
• Complete ongoing e‑learning certifications (Level 13) for equipment and digital diagnostics
• Ensure proper care and maintenance of tools, company vehicles and parts
• Support colleagues on larger installations and ensure excellent client satisfaction

Key Skills: Computer Hardware, Customer Service, Hand Tools, Computer Networking, Field Service, POS, Windows, Mechanical Knowledge, Service Technician Experience, Merchandising, Project Coordination, Troubleshooting

If you're a technically skilled, customer‑focused professional ready to combine engineering expertise with cutting‑edge fitness technology, apply today and build your career with a dynamic wellness‑driven organization.

Please do not apply using scanned CVs; no supporting documentation is required at this point – this will be requested later.

Equal Opportunity:

All backgrounds are welcome with no bias. All are considered based on requirements.