Field Service Engineer : Onsite & Remote It Support

Gijima Holdings Hr; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A prominent IT support company is seeking an IT Support Technician to deliver both onsite and remote support to end users in Johannesburg. The ideal candidate will have 2-4 years of IT support experience, strong troubleshooting abilities, and a valid driver's license with access to a reliable vehicle. This role demands excellent customer service skills and the ability to ensure compliance with company policies in a dynamic working environment.

Qualifications

• 2-4 years of IT support experience.
• Strong troubleshooting skills.
• Valid driver's license and access to a reliable vehicle.

Responsibilities

• Resolve incidents effectively.
• Ensure compliance with company policies.
• Provide excellent customer service to clients.

Skills

Troubleshooting skills

Customer service

Adaptability

Communication skills

Job description

Job Overview

A prominent IT support company in Johannesburg is seeking a skilled IT Support Technician to deliver onsite and remote end-user desktop support.

Key Responsibilities

Resolve incidents, ensure compliance with company policies, and provide excellent customer service to clients.

Qualifications

2-4 years of IT support experience, strong troubleshooting skills, and a valid driver's license with access to a reliable vehicle.

Work Environment

This position offers a dynamic working environment where adaptability and communication skills are essential.