Field Service Engineer - Gauteng

Atlas Copco Holding Gmbh; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading industrial solutions provider is seeking a dedicated service technician based in Jet Park, South Africa. The successful candidate will provide technical support, conduct repairs, and maintain equipment for clients. Candidates should have an engineering qualification and the ability to work flexible hours. This role emphasizes teamwork and customer satisfaction, making it essential to respond quickly to client needs.

Benefits

Opportunities for growth

Inclusive work environment

Qualifications

• Ability to work independently and as part of a team.
• Ability to take ownership and provide value-added solutions.
• Motivated, self-starter, and organized individual.
• Flexibility to respond to customer demands, including emergency situations.
• Must possess a clean driving license.

Responsibilities

• Provide technical service and support to customers through on-site visits.
• Conduct repairs and tool calibrations as needed.
• Maintain records of all activities and provide reports on repairs.
• Work with the sales team to address customer support issues.

Skills

Ability to work independently

Team collaboration

Value-added solutions

Motivated, self-starter

Flexibility in responding to demands

Clean driving license

Education

Engineering Diploma/Degree or Certificate in Mechanical/Electrical Engineering

Job description

Passionate People Create Exceptional Things Our values unite us no matter where in the world we operate, and we believe that diversity inspires innovation and helps us understand our customers' needs.

Passionate people create exceptional things Did you know that the solutions we develop are a key part of most industries?

Electronics, medical research, renewable energy, food production, infrastructure and many more.

We ´re everywhere!

Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning.

Interested in being part of our team?

Join us on our journey for a better tomorrow.

Responsibilities

• Provide technical service and support to our customers, through regular on‑site visits, providing repairs and tool calibrations.
• Work as part of the Atlas Copco Service team, to continuously improve our customer satisfaction.
• Provide Repairs and Field Service Support on Industrial Power Tooling including Electronic, Pneumatic handheld and fixtured tools.
• Provide the customer with technical support during breakdowns, over the phone and when required on site.
• Conduct regular customer visits providing technical support, assistance, and guidance as and when required.
• Maintain records of all activities.
• Carry out calibrations and preventative maintenance tasks on a scheduled and planned basis, according to laboratory and ISO procedures.
• Plan, manage and carry out the installation of our equipment at the customers premises.
• Ensure all repair and calibration workshop documentation is completed correctly and up to date.
• Provide written reports on repairs and incidents as requested by management or the customer.
• Provide advice and feedback to the customer on the use of their equipment.
• Work as part of a team with our sales representatives and the customer to help address any support and technical issues.

Qualifications

• Ability to work independently and as part of a team.
• Ability to take ownership and provide value‑added solutions to our customers.
• Motivated, self‑starter, and organized.
• Flexibility in being able to respond to the customers' demands – this will involve early starts and late finishes, as well as occasionally attending plant outside normal hours, in an emergency response capacity.
• Clean driving license.
• Engineering Diploma / Degree or Certificate in Mechanical / Electrical Engineering or equivalent.

In return, we offer you At Atlas Copco we believe in challenging the status quo, always looking for a better way.

Our leading‑edge technology enables us to innovate for a sustainable future.We believe that people make it happen and with us you are empowered to act.

Your ideas can make a real difference and contribute to the quality of life for people everywhere.We offer a wide range of interesting job roles and many opportunities to grow.

This is where it begins – Join us at the Home of Industrial Ideas.

This position is based : Jet Park, Boksburg Positions will be filled in line with Atlas Copco Industrial SA (Pty) Ltd values and Employment Equity Policy and Plan.

Preference will be given to members of designated groups that are under‑represented.

Diverse by nature and inclusive by choice Bright ideas come from all of us.

The more unique perspectives we embrace, the more innovative we are.

Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Functional area : Service Country : South Africa Cities : Jet Park, Boksburg On‑Site / Remote : Sur place Company name : Atlas Copco Industrial SA (Pty) Ltd