Field Manager

Performit Personnel; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading marketing company in Gqeberha is in search of a Field Manager to oversee operations in Port Elizabeth. The successful candidate will manage a large team of promoters, ensuring effective training and onboarding while maintaining strong client relationships. Key responsibilities include monitoring attendance, handling staffing issues, and analyzing performance metrics. Ideal candidates will have a Matric certificate and prior experience in client services within the marketing sector, alongside strong emotional intelligence and problem-solving skills.

Qualifications

• Valid Driver’s License and own reliable vehicle.
• Experience in client services or account management.
• Previous experience in marketing or promotions industry.

Responsibilities

• Manage a large team of 100–160 promoters and casual staff.
• Recruit, onboard, and train new staff for field operations.
• Monitor daily attendance and address absenteeism.
• Source staff replacements and manage time-off requests.
• Analyze sales performance and provide feedback.
• Handle administrative processes and maintain updates.

Skills

Emotional intelligence

Problem-solving skills

Team management

Communication

Education

Matric

Job description

Field Manager – Marketing & Promotions Industry (Port Elizabeth)

Renowned Marketing & Promotions Company

We are seeking a highly driven and experienced Field Manager with strong client services to join our dynamic team in Port Elizabeth. This is a fast-paced, high-pressure role suited to someone who thrives in a demanding environment and can remain calm, solution-focused, and emotionally intelligent under pressure.

Minimum Requirements

• Valid Driver’s License and own reliable vehicle
• Matric (essential)
• Experience in Client services and/or account management
• Previous experience in the marketing, promotions, or field management industry (highly advantageous)

About the Role

This position requires someone who can confidently manage a challenging client account and handle daily operational pressures. You will be the central point of contact, constantly ensuring smooth field operations, resolving issues, and maintaining strong client relationships. The role involves being “on call” and available to address urgent matters, even outside standard office hours.

Skills & Attributes

• Strong emotional intelligence and the ability to stay calm under pressure
• Excellent problem-solving and decision-making skills
• Ability to manage large teams with confidence and have respected authority
• High attention to detail and strong administrative capability
• Exceptional communication and client-service orientation

Key Responsibilities

• Manage a large team of 100–160 promoters/casual staff across various stores and kiosks
• Recruit, on-board and train new staff; ensure successful setup on all required systems
• Monitor daily attendance and provide updates to the client on absenteeism
• Source replacements for absent staff and manage day-off requests
• Analyse daily sales performance, identify challenges, and provide feedback and solutions to the client
• Handle administrative processes including system loading, updates, and resignations
• Maintain constant availability for urgent issues:
  • Office hours: Monday–Thursday 9:00–16:00, Friday 9:00–15:00
  • On-call availability: 8:00–17:30 daily, including weekends for major issues