F&B Operations Leader: Drive Guest Experience & Profitability

AccorHotel; Cape Town; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading hospitality company in Cape Town seeks a Senior Assistant Food & Beverage Manager. This role encompasses managing all Food and Beverage operations, supervising staff, and ensuring exceptional customer service. The successful candidate will possess outstanding guest services and communication skills, along with a minimum of 4 years' experience in food and beverage management. This position offers the opportunity to thrive in a fast-paced environment while maintaining high service standards.

Qualifications

• Outstanding guest services skills.
• Proficient in English (verbal & written), second language is a plus.
• Able to multi-task in a fast-paced environment.

Responsibilities

• Assist with developing and managing financial plans for Food and Beverage departments.
• Oversee daily operations and employee supervision.
• Ensure exceptional customer service and satisfaction.

Skills

Guest services skills

Communication skills

Analytical thinking

Flexibility

Organizational skills

Education

High school diploma or GED

4 years' experience in food and beverage management

Job description

A leading hospitality company in Cape Town seeks a Senior Assistant Food & Beverage Manager. This role encompasses managing all Food and Beverage operations, supervising staff, and ensuring exceptional customer service. The successful candidate will possess outstanding guest services and communication skills, along with a minimum of 4 years' experience in food and beverage management. This position offers the opportunity to thrive in a fast-paced environment while maintaining high service standards.