External Customer Advisor

Jonsson Workwear; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading workwear solutions provider seeks an experienced External Customer Advisor for their Western Cape region. The role involves building strong customer partnerships, utilizing exceptional interpersonal skills, and proactively suggesting tailored solutions to meet customer needs. Candidates should be prepared to frequently travel to visit clients. A commitment to employment equity is valued, encouraging a diverse range of applicants.

Qualifications

• Experience as a customer advisor or in a similar role.
• Ability to build and maintain customer relationships.
• Willingness to travel to meet customers.

Responsibilities

• Forge strong customer partnerships.
• Connect with individuals at all levels.
• Proactively suggest tailored solutions.
• Ensure follow-up and commitment fulfillment.
• Travel to call on customers regularly.

Skills

Exceptional interpersonal skills

Strong communication skills

Initiative and drive

Problem-solving abilities

Job description

Job Summary

At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first‑time and our longtime customers brilliantly.

To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor. This reliable go‑to is responsible for building and maintaining the solid partnerships that propel our business forward.

Our team requires an experienced, high‑calibre External Customer Advisor to look after our customers in the Western Cape region. As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills. You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration.

Responsibilities

• Demonstrate the initiative and drive to forge strong customer partnerships.
• Display the intelligence and communication skills needed to connect with individuals at every level of our customer’s business.
• Think big, think laterally and continually look out for new opportunities with determination and persistence.
• Understand each customer’s requirements, and proactively suggest solutions that meet their needs.
• Always follow up, follow through and fulfil your commitments, always.
• Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Somerset West as your central location when needed.

In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.