External Customer Advisor

Jonsson Workwear; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A prominent workwear company is seeking an experienced External Customer Advisor in Durban to build and maintain strong customer partnerships. This role requires exceptional interpersonal and communication skills, along with a proactive approach to suggest solutions that meet customer needs. The ideal candidate will travel frequently to connect with customers and must be presentable and professional.

Qualifications

• Experienced in building and maintaining customer partnerships.
• Able to connect with individuals at various business levels.
• Prepared to travel substantially to meet customer needs.

Responsibilities

• Forge strong customer partnerships.
• Connect with individuals at every level of the customer's business.
• Look for new opportunities with determination.
• Understand customer requirements and suggest solutions.
• Follow up and fulfill commitments.
• Travel to call on customers as needed.

Skills

Exceptional interpersonal skills

Intelligence and communication skills

Initiative and drive

Proactive solution suggestions

Job description

Overview

At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly.

To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor. This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining the solid partnerships that propel our business forward.

Our team requires an experienced, high-calibre External Customer Advisor to look after our customers in the Durban region. As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills. You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration.

Responsibilities

• Demonstrate the initiative and drive to forge strong customer partnerships.
• Display the intelligence and communication skills needed to connect with individuals at every level of our customer's business.
• Think big, think laterally and continually look out for new opportunities with determination and persistence.
• Understand each customer's requirements, and proactively suggest solutions that meet their needs.
• Always follow up, follow through and fulfil your commitments, always.
• Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Durban as your central location when needed.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.