Entry Level Sales

Uniting Holding; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail company in Cape Town is seeking a customer care associate to join their dynamic team. This role involves providing excellent customer service, driving sales through expert product knowledge, and teamwork to enhance shopping experiences. Ideal candidates will possess strong communication skills and a flexible attitude towards working different shifts. Previous experience in retail or customer service is preferred. Enhance your career in a supportive environment with complimentary training and staff accommodation.

Benefits

Complimentary onboard training

Business travel opportunities

Staff accommodation

Qualifications

• Strong communication and interpersonal skills are essential for customer interaction.
• Flexibility to work various shifts, including weekends and holidays.
• Previous retail or customer service experience is preferred.

Responsibilities

• Greet and assist customers with expert advice.
• Drive sales by identifying customer needs and upselling products.
• Maintain thorough knowledge of product range.
• Collaborate with team members to achieve store goals.
• Resolve customer inquiries and complaints efficiently.

Skills

Communication skills

Interpersonal skills

Problem solving

Sales techniques

Education

Matric or equivalent (NQF Level 4)

Job description

Overview

Join the dynamic team as a customer care associate. We are seeking enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. As a customer care associate you will play a pivotal role in ensuring our customers receive outstanding service and find the products they need.

Responsibilities

• Customer Service: Greet and assist customers, providing expert advice on products and services to meet their needs.
• Sales: Drive sales by identifying customer needs, offering recommendations, and upselling products where appropriate.
• Product Knowledge: Maintain a thorough understanding of our product range, including features, benefits, and availability.
• Team Collaboration: Work closely with other team members to achieve store goals and provide a seamless customer experience.
• Problem Solving: Address and resolve customer inquiries and complaints in a professional and efficient manner.

Requirements

• Passed Matric or equivalent (NQF Level 4)
• Previous experience in retail or customer service is preferred.
• Strong communication and interpersonal skills
• Ability to work in a fast paced environment and handle multiple tasks
• Positive attitude and a willingness to learn
• Flexibility to work various shifts, including weekend and holidays.

What We Offer

• Complimentary onboard training
• Business travel opportunities
• Staff accommodation

If you are ready to take your customer service skills to next level in an exciting retail setting, we want to hear from you! Join us in providing an unforgettable shopping experience for our customers. Please submit your applications today