Emea Hr Administrator Johannesburg, South Africa

Oliver Uk Group; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global HR services provider in Johannesburg is seeking an HR Administrator to provide comprehensive HR support across EMEA. This role requires strong HR process knowledge, attention to detail, and the ability to assist with employee documentation, onboarding, and compliance. The successful candidate will be proactive in managing HR queries and support HR operational tasks within the team. Competitive salary and growth opportunities are offered within a dynamic international environment.

Benefits

Equal opportunity employer

Inclusive working environment

Qualifications

• Strong foundation knowledge in HR processes and legislation.
• Experience in producing HR documentation such as contracts and offer letters.
• Ability to support managers and employees with HR queries.

Responsibilities

• Production of employee documentation including offer letters and contracts.
• Maintenance of employee records and HR databases.
• Managing administration for onboarding of new starters.
• Support and advise managers with HR queries.
• Liaise with payroll and finance on people-related issues.

Skills

HR process knowledge

Attention to detail

Customer service

Compliance understanding

Education

Experience in HR

Tools

Sage

Peakon

Greenhouse

Job description

About the role

Working in partnership with our client, the HR Administrator will provide comprehensive HR support for EMEA (and other markets as per request) to the HR team and contribute to providing delivery of high-quality service to employees.

They are also responsible for supporting the HR Operations Partner and HR Partners with the day to day running of the team and all functions and will have the opportunity to lead on certain projects with the support of the HR Operations Partner.

The HR Administrator is a specialist in our EMEA processes and will ensure processes are aligned globally and is able to provide training and support in all areas for everyone in the team.

This role would suit someone who has experience and solid foundation knowledge in HR and process and would like to be a part of a growing and dynamic team and part of an international group.

What you will be doing

Production of employee documentation including offer letters, contracts, variations to contracts, and other related documentation which includes, but is not limited to, reference probationary reviews, absence management, the disciplinary process, handling grievances, performance management, the redundancy process and TUPE.

Also responsible for reviewing documents produced by other members of the team to ensure attention to detail.

Maintenance of employee records by updating the HR Database (Sage), Peakon (People Engagement Tool), Greenhouse (Applicant Tracking system) and with any employment changes, filing and ensuring compliancy.

Managing the administration for on-boarding of new starters, creating and updating HR documents such as contracts and offer letters, assisting with the induction, ensuring background and reference checks are completed.

Understanding all legislation for new starters across all responsible markets and ensuring we are compliant at all times.

Enhance processes for onboarding, offboarding and all other employee lifecycle events.

Support and advise managers and employees with incoming HR queries, by telephone, email and other correspondence in a professional and efficient manner – with the support of the People Partner when needed.

Supporting the employee performance appraisal process and compensation planning process.

Liaise with payroll and finance on people related issues and support with HR audits.

Understanding employment law and best practice and reflecting this in day-to-day support.

Support the HR (People) Partner in setting up and improving processes to ensure continued best practice.

Continue to build and instill a customer service culture through proactive, compassionate and accurate guidance and support to the business.

Maintain appropriate level of process, program, and policy knowledge in order assist team members.

Complete ad-hoc projects, reporting, and tasks and analyse data to be able to provide accurate statistics where required.

Managing all HR operational tasks – ensuring we are "audit ready" and our processes run effectively and smoothly.

Ensure every aspect of the employee lifecycle is documented and stored appropriately.

Action and oversee the payroll process and ensure the information passed to payroll is accurate.

Support team members with training on this process where needed and be a point of contact for the payroll and finance teams with any queries from the information we have provided.

Leading Maternity and Paternity conversations

Support the People Operations Partner in identifying inefficient processes and working to find a solution (including automation) that fits the scale of growth the business is predicted.

Support the People Operations Partner with the day to day running of the team to ensure we are completing all tasks within SLA and to a good standard.

Support the People Operations Partner with auditing all data on the system to ensure it is % accurate at all times and provide training and support where needed.

Work alongside People Operations Partner to align EMEA process to ensure both are working in silo.

Be a vocal member of the team such as leading meetings, sharing opinions and collaborating with other departments in the People Team regularly.

Regularly collaborate with People Partners and other stakeholders within the business to provide administrative support and advice.

Our values shape everything we do :

BeImaginativeto push the boundaries of what's possible

Bealways learning and listeningto understand

Beactively pro-inclusive and anti-racistacross our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected.

All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.