East Region Operations & Contracts Administrator

Thorburn Security Solutions Ltd; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading security solutions provider is hiring an Operations Administrator to manage invoicing, client contracts, and support office logistics in KwaZulu-Natal, Durban. The ideal candidate will have 3-5 years' experience in administrative roles, proficiency in MS Office Suite, and strong organizational skills. This role involves coordination with HR, managing petty cash, and ensuring compliance in the operational processes. Join a dynamic team and play a pivotal role in enhancing client service standards.

Responsibilities

• Manage invoicing, payment follow-ups, and client portal uploads.
• Consolidate monthly fuel spend and prepare reconciliations for payroll and clients.
• Handle petty cash and ensure accurate month-end reconciliations.
• Maintain and update client contracts, addendums, and registers.
• Track CCMA cases and liaise with HR and Compliance teams.
• Support managers with quotations, change notes, and income statement reviews.
• Monitor e-learning completion and study assignment submissions.
• Coordinate office schedules, emergency work-from-home plans, and event logistics.
• Maintain asset registers and oversee claims resolution.
• Ensure SLA compliance and monitor client service delivery standards.

Skills

Proficiency in MS Office Suite (Excel, Word, Outlook)

Familiarity with invoicing systems and client portals

Strong organizational and time management skills

Understanding of fuel reconciliation and petty cash processes

Knowledge of compliance and contract management

Ability to work well with people and build team spirit

Upholds principles and values with integrity

Plans and organizes effectively to meet deadlines

Follows instructions and procedures accurately

Copes well under pressure and setbacks

Achieves personal work goals and seeks continuous improvement

Education

Grade 12 (Matric)

3–5 years’ experience in administrative roles, preferably in security or facilities management

Strong computer literacy (MS Office Suite: Excel, Word, Outlook)

Knowledge of invoicing systems, client portals, and compliance processes

Job description

A leading security solutions provider is hiring an Operations Administrator to manage invoicing, client contracts, and support office logistics in KwaZulu-Natal, Durban. The ideal candidate will have 3-5 years' experience in administrative roles, proficiency in MS Office Suite, and strong organizational skills. This role involves coordination with HR, managing petty cash, and ensuring compliance in the operational processes. Join a dynamic team and play a pivotal role in enhancing client service standards.